Lead Assistant Manager at EXL in Chennai, Tamil Nadu, India

Lead Assistant Manager

Location: Chennai, Tamil Nadu, India

Key Responsibilities:

• Lead Documentation Efforts: Own the creation and maintenance of detailed documentation including user stories, functional specifications (FSDs), and acceptance criteria.
• Sprint Planning & Execution: Collaborate with engineering and Scrum teams to plan sprints, prioritize backlogs, and ensure timely delivery of features.
• Story Management: Write, refine, and manage user stories in the product backlog, ensuring clarity and alignment with business goals.
• Scrum Team Integration: Act as the voice of the customer within the Scrum team, participating in all agile ceremonies and ensuring continuous alignment between business and technical teams.
• Validation Leadership: Coordinate with QA and business users to validate features and ensure they meet acceptance criteria and business expectations.
• Business Translation: Serve as a liaison between business stakeholders and engineering, translating complex business needs into clear technical requirements.

Education:

• Bachelor’s degree

Experience:

• 3+ years of experience as a Product Owner or in a similar role within an Agile/Scrum environment.
• Strong understanding of Agile methodologies and product lifecycle management.
• Excellent communication, documentation, and stakeholder management skills.
• Experience with tools such as Jira, Confluence, or similar.
• Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

Preferred Experience:

• Experience with Healthcare IT, claims processing preferred
• Certified Scrum Product Owner (CSPO) or equivalent certification.

Additional Core Strengths and Skills:

• Teamwork: Working collaboratively with others to achieve common goals and positive results.
• Continuous Learning: Creating the environment and processes to ensure continuous learning, leading to an increasing capacity to create the future – at an individual and organizational level.
• Customer Advocate: Always keeping the customer “top of mind”, from daily interactions through seeking and understanding current and future needs.
• Manage Change: Managing, leading, and enabling the process of change and its effect on individuals and the organization.

If you're ready to be more than an employee and join a team where your contributions shape the narrative of innovation, this is your moment. Apply now, and let's embark on a journey where your skills and ambitions find their perfect match. Become a vital part of EXL's mission to redefine what's possible.

What We Offer:

• EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
• From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
• You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth.
• We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned as a senior level professional as advisors.

Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.

Soft Skills • Strategic communicator with executive presence and strong storytelling ability
• Bias for ownership and accountability—drives outcomes, not just deliverables
• Ability to lead through influence, ambiguity, and complexity
• Trusted mentor and culture-builder in global team settings
Working Hours General Shift – 8.00 AM to 5.00 PM
Flexibility needed during U.S. go-lives and global cross-functional syncs.

• Master’s / Bachelor’s degree from top tier colleges with good grades, preferably from an Engineering Background