Casino Specialist (Internal Opportunity… at Excelsior Works · Sofia

At ExWo we’re building a global digital platform focused on fairness, simplicity, and radical transparency. We’re not here to reinvent the wheel – we’re here to make it turn better.

Our mission is simple: treat customers right, cut the nonsense, and build a product that earns trust every step of the way.

We are looking for a Casino Administrator to support the day-to-day operations of our online casino platform. This role combines game administration, lobby and shop management, supplier coordination, and performance analysis to help ensure a smooth and engaging player experience.

What You’ll Do:

• Upload and configure casino games in the back-office system.
• Validate new game releases to ensure they function correctly, including bet amounts, game settings, and overall game behavior.
• Manage and optimize the casino lobby structure, including game categories, positioning, and visibility.
• Coordinate with game providers regarding releases, configurations, promotional campaigns, and content updates.
• Monitor the performance of games and the casino lobby, identifying trends, issues, and opportunities for improvement.
• Prepare and maintain weekly and monthly reports and operational summaries.
• Work closely with internal teams such as Product, CRM, and Customer Support to ensure consistent execution across casino operations.

What We're Looking For:

• Minimum 6 months spent in the company.
• Strong attention to detail and ability to spot inconsistencies.
• Comfortable working with data, reports, and performance metrics.
• Good organizational and communication skills.
• Ability to manage multiple tasks and coordinate with different stakeholders.
• Interest in online gaming, digital entertainment, or data-driven operations.
• Proactive mindset and willingness to learn new systems and processes.
• Fluency in English.

What We Offer:

• Competitive salary and annual performance bonus.
• Premium health insurance.
• Up to 25 days paid annual leave
• 1 work-from-home day per week.
• Opportunity to grow within a dynamic international company.
• A collaborative, fun, and forward-thinking work culture.

If you're ready to bring your energy, curiosity, and attention to detail into a fast-moving, player-first environment – we'd love to meet you.