QT Sydney - Spa Therapist at EVT Group in Sydney, New South Wales, AU

QT Sydney is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.  About QT  QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.  About the Role  Join the team at QT Sydney and bring your spa skills to a space where luxury meets playful charm. As a Spa Therapist, you’ll deliver exceptional treatments with warmth, professionalism, and a touch of QT flair. You’ll help create a serene, spotless environment while making every guest feel relaxed, refreshed, and totally pampered. If you’re passionate about wellness, love making people feel amazing, and thrive in a vibrant, team-driven setting   Skills & Experience• A Diploma in Beauty Therapy and/or Certificate IV in Massage, with hands-on experience in spa treatments — especially within a hotel or resort setting. • Skilled in delivering both facial and body treatments, with the ability to personalise each experience to suit guest needs. • Impeccable grooming, attention to detail, and time management skills that ensure every treatment runs smoothly. • A strong understanding of spa culture and the wellness industry, with a calm, professional approach under pressure. • Proven customer service and retail sales skills, with a passion for creating memorable guest experiences. • Flexibility to support other areas of the resort when needed, and a commitment to meeting performance expectations through training and clear KPIs. Key Responsibilities  • Be the warm welcome that kicks off a memorable guest experience • Deliver spa services in an efficient and pleasant manner according to Spa protocols • Be familiar with all services offered at the Spa and know the costs and procedures to be able to upsell and rebook all your guests. • Be knowledgeable of all product ranges offered in the Spa and the cost use of all retail items offered. • Perform all opening and closing duties in the Spa as requested • Perform all Spa Reception duties including reservations, cashiering, answering telephone and other general enquiries • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary • Stay safe all the time. Following our safety procedures, you’ll report all incidents and maintenance to Spa Manager/Supervisor. • Always be aware of guests in Spa and anticipate their needs • Assist in keeping the Spa clean and tidy at all times; including treatment rooms, change rooms, wet areas, reception and back of house areas. Benefits & Perks    • Incredible team member discounts from your first day on-the-job.    • 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.    • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.    • Awesome winter and summer savings and discounts at Thredbo.    • Rapid career growth opportunities through our EVT network.    • Local community involvement, volunteering and charitable giving.     • Australia and NZ’s largest and most diverse experiences company      Join QT Sydney and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.   About EVT   As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.