Associate, EverPass Engage Growth &… at EverPass Media · Chicago

Summary: EverPass Media is redefining the role of TVs in businesses through innovative marketing and premium content. The Associate will support growth and execution of EverPass Engage by identifying prospects, managing content operations, and assisting account management to ensure a high-quality customer experience. Responsibilities: - Identify and research prospects in key target markets to support Engage growth - Build and maintain prospect lists aligned to priority verticals and geographies - Partner with Sales and Account Management to refine targeting strategy - Track and manage Engage pipeline activity to support revenue growth - Curate and manage VOD channels to ensure relevant, high quality content for Engage customers - Maintain content calendars and ensure campaigns launch accurately and on time - Monitor channel performance and recommend optimizations - Learn customer content preferences and recommend new providers - Support management of Engage-specific content partners - Coordinate communication, reporting, and operational needs with external partners - Track partner performance and contractual deliverables - Learn and apply the EverPass Account Management playbook - Support Account Managers in customer onboarding, renewals, and upsell preparation - Assist with customer reporting, insights, and presentations - Help ensure a high quality, consistent customer experience - Build and maintain Engage-specific dashboards tracking revenue, usage, customer performance, and pipeline - Support quarterly sales forecasting and revenue planning - Deliver clear, actionable reporting to leadership - Identify trends that drive growth, retention, and monetization Required Qualifications: - 1 to 3 years of post-college experience in sales, revenue operations, account management, business operations, media, sports, consulting, or a related field - Experience building and maintaining reports, dashboards, or structured trackers in Excel or Google Sheets - Strong analytical skills with the ability to interpret data and identify trends that drive growth and retention - Demonstrated ability to manage multiple projects, deadlines, and stakeholders simultaneously - Highly organized with strong attention to detail and follow through - Clear written and verbal communication skills, including the ability to support customer facing materials - Proactive and resourceful, with a track record of taking ownership and improving processes Preferred Qualifications: - Experience supporting pipeline tracking, forecasting, content operations, or partner coordination is a plus Required Skills: Sales experience, Analytical skills, Report building Important Skills: Content operations, Project management Benefits: Competitive Compensation, Medical, dental, vision, life, and short-term disability insurance, Professional Development Programs, Access to senior management and mentoring opportunities, Employee Recognition Program, Unlimited PTO, Paid Parental Leave, Mental Health and Recharge Days, 401k Match, Pre-tax Transportation, Employee Assistance Program, Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours.