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Event Coordinator at Events DC in Washington, DC
Job Description
The Event Coordinator provides responsible professional customer services in the Convention Management Division. Employees in this classification must have professional work experience in planning, organizing and controlling special events to allow them to assume responsibilities with minimal orientation. At this level, the Event Coordinator manages internal meetings, some external events, special projects and supports the event management team with event related administrative and in- show responsibilities. This position would coordinate and direct the delivery of services in conjunction with all in-house service providers while ensuring all SOP and Events DC policies, rules and regulations are adhered to. This work is performed under the general direction of the Director for Convention Management.
Responsibilities
- Reviews in-house and/or external agreement via event management software to ensure dates, times, leased space and equipment provided are accurate.
- Directs show services staff and contractors in delivering services for meetings and events and resolves event-related problems.
- Coordinates efforts of all departments when organizing set-up requirements and client specifications.
- Acts as primary Events DC point-of-contact for show managers and implements their specifications and requirements for Events DC provided services.
- Conducts tours of the facilities for customers, provides expertise and consultation regarding facility capabilities and determines the needs of the potential event.
- Directs and participates in the pre-event planning, initiating correspondence and conferences with internal and external show management, their suppliers, and Events DC staff.
- Prepares schedules and meeting room specifications illustrating requirements.
- Supports Event Managers with event resumes and in show responsibilities as needed.
- Reviews, approves and creates event floorplans/diagrams.
- Ensures the availability of all equipment contracted for customer’s use.
- Ensures compliance with all facility and appropriate governmental rules and regulations by the show management and all service providers working on the event.
- Assist the department to implement and monitor operational policies and procedures are being adhered.
- Performs a variety of related tasks and duties as assigned.
Qualifications
- High School Diploma
- Two to Three (2-3) years of customer-oriented hospitality industry experience preferably in a convention hotel, conference or convention center, or operating experience with production, multi-management of meetings and special events
- Any equivalent combination of related experience, training, and/or education.