Billing Reconciliation Intern at Evans… · Schuylkil…

Summary: Evans Delivery Dallas is part of The Evans Network of Companies, which is the largest asset light, independent Intermodal Drayage provider in North America. They are seeking a Billing Reconciliation Intern to support the Billing, Credit, and Collections department with invoice research, payment reconciliation, and documentation review. This hands-on internship is ideal for someone interested in accounting, billing, and accounts receivable. Responsibilities: - Review invoices, payment records, and backup documentation to help identify billing discrepancies, short pays, credits, and unapplied payments - Compare what was billed by agents against what has been approved in customer portals or supporting documentation - Research accessorial charges and backup documentation to determine whether charges were discussed, approved, or require further review - Assist with outlining discrepancies for upload, adjustment, dispute, or follow-up with the appropriate internal or external party - Maintain and update running invoice tracking spreadsheets to help identify duplicate payments, misapplied payments, missing payments, or unresolved balances - Document weekly EDI 990 information from spreadsheets and add relevant details to internal tracking files - Run weekly billing summary reports and update invoice tracking tools with invoices billed within the prior week - Format customer remittance information into spreadsheets to support cash application and payment reconciliation - Use tools such as VLOOKUP or similar spreadsheet functions to match remittance details to invoices, reference numbers, or payment records - Research truck numbers and related invoice details in internal or customer portals to support deduction, credit, or balance review - Review active truck status to help determine whether balances should be deducted, credited, disputed, or cancelled - Identify paid invoices that remain open and assist with adjusting credits or payments to the correct invoices based on customer remittance details - Review aging reports to identify small balance items, tire program-related balances, or other recurring invoice discrepancies requiring research - Enter or prepare appropriate adjustment, dispute, or follow-up information based on findings - Maintain organized records of research, findings, and supporting documentation - Perform other related duties as assigned Required Qualifications: - High School Diploma or equivalent - Basic computer skills - Proficient with Microsoft Outlook and Word - Intermediate proficiency with Microsoft Excel, including the ability to enter, sort, filter, and organize data - Basic mathematical skills - Customer service oriented - Strong organizational skills and ability to manage recurring weekly tasks - Strong attention to detail and ability to work accurately with numbers, spreadsheets, invoices, and payment records - Ability to compare information across multiple systems, spreadsheets, portals, or documents to identify discrepancies - Ability to follow instructions, document findings, and ask questions when information is unclear - Ability to maintain confidentiality when working with billing, customer, payment, or financial information - Excellent written and verbal communication skills Preferred Qualifications: - Customer service experience - Prior office or administrative experience - Current enrollment in, or recent completion of, a degree program in Accounting, Finance, Business Administration, Supply Chain, Logistics, or a related field - Advanced Microsoft Excel skills Required Skills: Microsoft Outlook, Microsoft Word, Microsoft Excel, Spreadsheet functions, Invoice reconciliation, Payment reconciliation, Billing discrepancy research, Data entry, Document management, Customer service orientation, Written and verbal communication