IT Business Analyst - LIMS Process Expert at Eurofins… · Hamburg

companyDescription
Why are we here?
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
jobDescription
In a nutshell
As a  Business Analyst, expert in LIMS Processes, you will support our in‑house chromatography data processing application. You will translate laboratory and business requirements into clear deliverables, optimize analytical workflows for quality and efficiency, and ensure compliance with major EU environmental testing laboratory standards.
You’ will partner with laboratory leaders, product and engineering teams, finance, and commercial stakeholders to standardize processes and guide delivery of features that streamline instrument data capture, processing, quality control (QC), technical review, and reporting across hyphenated and non-hyphenated analytical workflows (gas chromatography GC, liquid chromatography LC, inductively coupled plasma ICP and mass spectrometry (MS).
Where will you be based and what business will you support?
Based in Hamburg, Germany; you will join a globally distributed team in support of our European Environmental Testing business, with a primary focus on chromatography data processing application.
How can you help us?
You will work on the following main areas:
Strategy & Operational Analysis, to:
Assess the EU Environmental Testing market, regulatory expectations, and laboratory operational data to identify opportunities for efficiency, quality improvement, and margin enhancement.
Support EU‑focused pricing, client segmentation, and demand modeling to guide product and investment priorities.
Recommend improvements to enhance turnaround time (TAT), analytical quality, data reliability, and regulatory alignment.
Product / Requirements Ownership (Chromatography Data System Software), to:
Serve as primary liaison between EU laboratory stakeholders and the Product Development team.
Elicit, document, and refine Business Requirements, User Requirements, and acceptance criteria (including non‑functional needs like performance and usability).
Maintain and update process documentation, including BRD (Business Requirements Document), URD (User Requirements Document), and BPMN (Business Process Model & Notation).
Collaborate with Product Development team to translate requirements into functional designs; help groom backlogs and support release scoping.
Lead EU‑regional user acceptance testing (UAT), business sign‑off, and change management for new features and workflow updates.
Cross‑Functional Business Support, to:
Partner with laboratory directors, technical leads, and product teams across the EU to harmonize chromatography data workflows.
Facilitate workshops with subject matter experts (SMEs) to challenge assumptions, streamline workflows, and improve cross‑site alignment.
Build and maintain strong relationships across operations, R&D, quality, IT, and commercial units.
Process Optimization & Quality Alignment, to:
Map current vs. future‑state EU laboratory workflows; identify gaps, risks, and compliance needs.
Ensure alignment with Eurofins Quality System Documents (SOPs, methods, work instructions).
Ensure processes, requirements, and software workflows comply with key EU laboratory frameworks, including: ISO/IEC 17025, EU Ecolabel testing requirements, and EU Member State national accreditation bodies operating under EA (European co‑operation for Accreditation)
Support audit preparation, nonconformity resolution, CAPAs, and continuous improvement.
Track corrective actions and measure system/process impact post‑deployment.
Data, Reporting & Financial Insight, to:
Build dashboards (performance, throughput, error rates, QC metrics, method performance, adoption/usage).
Support budgeting, forecasting, and operational reviews with EU‑specific actionable insights.
Validate product requirements with data, quantify product value, and measure outcomes.
qualifications
Are you our kind of extraordinary?
You have:
A Bachelor’s degree in Business, Science, Engineering, IT, or related field.
3+ years as a Business Analyst or Product Owner/Analyst in software, laboratory operations, or scientific environments.
Experience writing user stories, acceptance criteria, and functional documentation in an Agile environment (e.g., Jira/Confluence).
Familiarity with laboratory informatics such as LIMS (Laboratory Information Management System) and CDS (Chromatography Data System).
Excellent communication and facilitation skills across multi‑cultural EU teams.
Working knowledge of EU environmental testing compliance frameworks, including but not limited to: ISO/IEC 17025, EU Ecolabel requirements, and European Accreditation (EA)
Strong stakeholder management and interpersonal skills
Strong analytical skills; proficiency in Excel (SQL/BI tools a plus).
You are:
A strong communicator in English (written/oral).
A fast learner.
Self-motivated with a can-do attitude.
What else should I know?
The following skills are an advantage:
Experience in environmental (chromatography workflows is a plus),  food, agroscience or biopharma testing and laboratory operations in EU‑regulated scientific environments.
Experience building BPMN workflows and writing functional specifications.
Exposure to LIMS, CDS, or scientific data management platforms; understanding of instrument integration.
MBA, M.Sc., or advanced scientific/technical degree.
additionalInformation
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: https://careers.eurofins.com/
Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 37 years, Eurofins has grown from one laboratory in Nantes, France to 65,000 staff across a decentralised and entrepreneurial network of over 950 laboratories in 60 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2024, Eurofins generated total revenues of EUR 6,95 billion, and has been among the best performing stocks in Europe over the past 20 years.