Operations Intern- Med Device at Eurofins in Lancaster, PA

Summary: Eurofins Scientific is an international life sciences company providing analytical testing services across various industries. The Operations Intern will support operational processes, project coordination, and data management within Eurofins Medical Device Services, focusing on process efficiency and system optimization. Responsibilities: - Support the development, documentation, and improvement of operational workflows and processes - Assist in maintaining standard operating procedures, templates, and playbooks - Help identify inefficiencies in project setup, tracking, and execution workflows - Contribute to continuous improvement initiatives across Medical Device Services - Assist in building and maintaining dashboards and reports such as Power BI and Excel to improve visibility into project status, portfolio performance, and operational KPIs - Support data validation and reconciliation across systems including CRM, LIMS, and other tools - Help establish and maintain a centralized reporting hub for operational insights - Support initiatives to improve CRM data quality, completeness, and consistency - Help enforce best practices for opportunity tracking, pipeline management, and project linkage - Partner with Sales, Client Portfolio Managers, and Operations to ensure accurate capture of opportunities, wins and losses, and project transitions from sales to execution - Assist in identifying gaps or inconsistencies in CRM data and driving corrective actions - Support Client Portfolio Managers and Project Services Coordinators in maintaining accurate project records, timelines, and tracking tools - Assist with project setup validation including quotes, purchase orders, scope alignment, and system entries - Help track action items, risks, and milestones across active projects - Contribute to improving portfolio visibility and data integrity across accounts - Analyze operational and sales data to identify trends, risks, and improvement opportunities - Support forecasting, backlog tracking, and performance measurement initiatives - Assist in developing data-driven recommendations to improve efficiency and decision-making - Work across Operations, Sales, Finance, and Technical teams to support aligned execution - Participate in internal meetings and contribute to action tracking and follow-up - Support alignment between business development activities and operational delivery Required Qualifications: - Currently pursuing a Bachelor's or Master's degree in Business Administration, Data Science, Industrial Engineering, Operations Management, or related field - Strong proficiency in Microsoft Excel - High attention to detail and organizational skills - Strong analytical and problem-solving abilities - Excellent written and verbal communication skills Preferred Qualifications: - Experience with data visualization tools such as Power BI or Tableau - Familiarity with CRM systems such as Microsoft Dynamics or Salesforce - Exposure to project management tools or methodologies - Interest in healthcare, life sciences, or regulated industries Required Skills: Microsoft Excel, Power BI, Tableau, Microsoft Dynamics, Salesforce, Data analysis, CRM systems, Project management methodologies Benefits: Hands-on experience supporting operations in a global medical device services organization, Exposure to cross-functional business processes including Sales, Operations, Finance, and Project Management, Opportunity to work on high-impact initiatives related to data, systems, and process improvement, Direct visibility into how a complex services business operates and scales, Working schedule will be Full-Time, M-F 8am-5pm, Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply, No relocation assistance will be given, Eurofins USA Medical Devices is a Disabled and Veteran Equal Employment Opportunity employer