Licensed Veterinary Technician, Shift Lead at Ethos… · Winchester

Licensed Veterinary Technician, Shift Lead, EmergencyShift Lead Licensed Veterinary Technician (ER/CC) – CVT/RVT/LVT | $30- $40/hr

Location: Winchester, VA Full-Time | 3x12s | Overnights 7pm - 7am $30- 40/hr + shift lead differential

Our Shift Lead serves as the primary point person for daily operations on the treatment floor. This role supports the emergency clinicians, technical team, and client service staff while ensuring smooth workflow, high-quality patient care, and a positive team environment. This position requires strong communication skills, accountability, critical thinking, and a commitment to upholding the hospital’s core values.

Valley Veterinary Emergency & Referral Center is a 24/7 award-winning veterinary hospital seeking experienced Licensed Veterinary Technicians. Our center is a newly renovated, 13,000+ square foot facility with dedicated staff and state-of-the-art equipment (like digital radiography and endoscopy) to offer the highest level of emergency and critical care.

Pay & Benefits for Veterinary Technicians

• $30 - $40/hr + shift lead differential
• $2,500 1-year retention bonus

Full-time benefits include:

• Medical, Dental, Vision
• 401(k)
• Paid Time Off
• CE Allowance + Free VetBloom (RACE-approved CE) access
• Veterinary Technician scholarship opportunities
• VTNE and/or license reimbursement
• Uniform allowance
• Employee pet discount
• Disability & Life Insurance

Schedule

• Three 12-hour shifts
• 7pm - 7am
• Weekends and holidays as needed

Shift Lead Licensed Veterinary Technician Responsibilities Staff Management & Team Support

• Serve as the go-to resource for treatment staff during assigned shifts.
• Provide real-time guidance, support, and coaching to maintain efficient workflow and high patient care standards.
• Alert the Technician Manager to any unresolved staff, client, or DVM concerns that arise.
• Ensure staff remain productive and engaged, including during downtime.
• Assist in overseeing new-hire training and ongoing staff development in collaboration with the Technician.
• Manager and Training Coordinator

Leadership Responsibilities

• Participate in Shift Lead and Technician Manager meetings.
• Help define team goals and support the hospital’s mission and core values.
• Foster a culture of respect, professionalism, accountability, and teamwork.
• Promote a positive atmosphere free from gossip, negativity, or rumor-spreading and engages in corrective action when required
• Advocate for change and actively share ideas for improvement across shifts.
• Complete a minimum of 3 hours of leadership or practice management continuing education annually.

Operations & Administrative Oversight

• Support emergency clinicians and ensure smooth workflow throughout the practice during the shift.
• Ensure daily responsibilities and checklists—including treatments, triage support, surgery prep, cleaning, and other tasks—are completed thoroughly and on time.
• Oversee adherence to operational policies, procedures, and protocols.
• Ensure accuracy of medical records, billing, and invoices.
• Act as an escalation point for conflicts or concerns between doctors, technicians, and clients.
• Assist with workplace injuries, incident documentation, and worker’s compensation reporting.
• Help maintain compliance with OSHA, DEA, state labor codes, and veterinary medical board regulations.
• Identify opportunities for workflow, process, and procedural improvement and advocate for implementation.

Communication & Collaboration

• Provide clear, respectful, and professional communication with all hospital staff, clients, rDVMs, and leadership.
• Report operational updates, challenges, and staff concerns promptly to the LVT Manager.
• Ensure team members feel supported, valued, and informed throughout the shift

Qualifications

• Strong critical thinking and problem-solving skills, especially in high-pressure or emotional situations.
• Excellent conflict-resolution capabilities with a focus on fair, equitable outcomes
• Effective verbal and written communication skills across all levels of staff.
• High degree of personal and professional integrity.
• Commitment to ongoing personal development and leadership growth.
• Ability to receive and integrate constructive feedback.
• Demonstrate accountability and ownership for all job duties and responsibilities.
• Complete tasks on time.
• Maintain flexibility and adaptability in a fast-paced, dynamic environment
• Continually learn, grow, and improve within the veterinary and leadership aspects of the role.
• Follow all internal processes, protocols, and policies relevant to the position.

About Ethos Veterinary Health Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together. Join Us At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care. Candidates can confidentially submit their CV to Sr. Talent Acquisition Partner Rachel Fazio at [email protected] Equal Opportunity Employer Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need