Customer Service Representative at Ethos… · Wilmington

Summary: Ethos Veterinary Health is a leading network of veterinary hospitals, and they are seeking an experienced Client Service Representative to join their Overnight Emergency team at Eastern Carolina Veterinary Medical Center in Wilmington, NC. The role involves providing exceptional client communication and support in a fast-paced emergency veterinary environment, requiring multitasking and teamwork skills. Responsibilities: - Join the outstanding Overnight Emergency team! - Work on evening and night shifts - Provide exceptional client communication and maintain a positive attitude - Function effectively as part of a team as well as independently - Work nights, weekends and holidays as required Required Qualifications: - Veterinary experience required - Previous work in emergency and/or specialty practices preferred - Must excel at multitasking and working cooperatively with others - Must be able to function in a professional manner in a fast paced, often stressful environment - Excellent interpersonal, communication and problem solving skills - Must be honest, reliable, flexible, independent - Proven ability to work in a fast paced-team environment while providing exceptional client communication - Must maintain a positive and enthusiastic attitude - Function effectively as part of a team as well as independently - Ability to work nights, weekends and holidays - Reliability is a must - Fluent English skills (speaking & reading) are required for the role Preferred Qualifications: - Fluency in multiple languages a plus Required Skills: Veterinary experience, Emergency veterinary practice experience, Specialty veterinary practice experience, Client communication, Fluent English Benefits: Paid Time Off benefits available upon hire, Veterinary Social Worker on Staff at Hospital Location, Medical, Dental, and Vision Health Insurance Plans, Discounted Employee Pet Insurance, Pet Services, and Supplies, 401k Planning, with Employer Matching Structure, Referral Program, Uniform Allowance, Employee Assistance Program, Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees., For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.