Specialty Technician at Essen Health Care in Bronx, NY

Company Overview: Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs. 

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams create and sustain relationships with community organizations and agencies and health plans. 

Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations. 

We’re looking for a dedicated and detail-oriented Specialty Technician to join our Neurology team supporting Dr. Surathi. This position plays a vital role in coordinating patient care, organizing specialty procedures, and ensuring smooth day-to-day clinic operations.

The Specialty Tech will follow the provider and her specialty, assisting in both clinical and administrative tasks to ensure that all visits and specialty procedures are properly scheduled, supported, and documented.

· Check patients in and out for visits at 1550 University Avenue.

· Coordinate and schedule a variety of neurologic specialty procedures, including:

o VNGs (Videonystagmography)

o EMGs (Electromyography)

o Wireless EEGs

o GUIDE Program Visits

o Other neurology specialty procedures as needed.

· Build and manage daily schedules/referrals for Dr. Surathi to ensure efficiency and goal attainment.

· Work closely with other diagnostic techs (EEG, EMG, VNG) to align patient and provider schedules.

· Prepare exam rooms and assist with provider visits.

· Maintain accurate records and documentation within the EHR system.

· Provide excellent communication and service to patients, providers, and staff.

Education: High school diploma or equivalent required.

· Experience: Minimum 2 years of prior clinical or medical office experience required; neurology or specialty care experience preferred.

· Skills:

o Strong organizational and multitasking ability.

o Excellent communication and teamwork.

o Familiarity with medical terminology and neurology procedures preferred.

o Comfortable with EHR systems and scheduling software.

o Professional, dependable, and patient-focused.

Essen is an Equal Opportunity employer