Triage Nurse RN - Part Time - Tesson… at Esse Health · Location…

Triage Nurse RN - Part Time - Tesson Ferry Pediatrics

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

Join Our Team:

Esse Health is currently seeking a part-time Triage Nurse RN for our Tesson Ferry Pediatrics office located at 13303 Tesson Ferry Road!

The Telephone Triage Nurse is responsible for assessing and managing patient concerns by phone. This includes triaging symptoms, consulting with providers, returning patient calls, and providing expert nursing advice. The role may also include direct patient care support on an as-needed basis and requires strong communication skills, sound clinical judgment, and the ability to work effectively with providers and staff.

Opportunity:

• Part-time opening
• 2 - 3 days a week, 7:30 a.m. - 4:30 p.m. One Saturday morning a month
• No evenings or holidays
• Outpatient clinical practice
• Not benefit eligible

Day-to-Day:

• Assess and triage patient calls by consulting with physicians or following established protocols
• Obtain detailed illness history and identify severity of patient issues
• Provide nursing advice and respond appropriately to potential emergencies
• Perform follow-up calls and document communications in a timely manner
• Educate and counsel patients and families over the phone, offering home care guidance
• Clearly and consistently document patient interactions in the EMR system (NextGen)
• Obtain and relay lab and x-ray results to providers and explain findings to patients
• Order prescriptions and refills per protocol and notify patients
• Maintain regular communication with providers regarding patient issues and concerns
• Attend and actively participate in departmental meetings
• Perform clinical office duties as needed, including patient prep, injections, lab collections, and procedures
• Follow infection control policies for hazardous materials handling and disposal
• Coordinate care by obtaining test and referral results and following up on missed appointments
• Communicate with health plans, providers, and community resources to support patient care
• Refer patients to the Care Management team when barriers to care are identified
• Follow standing orders approved by Esse Health physicians
• Use evidence-based medicine protocols to care for patients, especially high-risk and vulnerable populations
• Use gaps-in-care data to engage and support patients

Who we are seeking (preferred):

• The Triage Nurse RN is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
• Formal training which will probably be indicated by graduation from an accredited RN school of nursing.
• Current State licensure (MO).
• CPR Certification.
• One of more years of experience in Pediatric care.
• PC/Windows proficiency.
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

• Physician-led, supportive practice environment
• Benefits the first of the month following your hire date (minimum hours worked must be met to be eligible)
  • Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays (minimum hours worked must be met to be eligible)
• 401k match + profit sharing
• Tuition reimbursement (minimum hours worked must be met to be eligible)
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE