Food and Beverage - Outside Services at Erin Hills in Hartford, WI

Apply Job Type Part-time Description Position Seasonal Food and Beverage- Outside Services (Early May- Mid October) Classification Part-Time Seasonal, Hourly, Non-Exempt Full-Time Seasonal, Hourly, Non-Exempt Reports To Food and Beverage Director Job Summary Promptly greet and provide an exceptional guest experience and hospitality at the assigned service location, Hours vary by rotating on-course locations and business levels. Requirements Qualifications Must be 18 years of age Minimum 1 year of food and beverage experience Ability to work independently Experience with cash handling and Point of Sale System Basic understanding of liquor and beer Required to stand for long periods of time Capable of lifting 50 pounds General math, problem solving and decision-making skills Must be able to bend, squat, lift and raise as needed Must complete the Responsible Beverage Service Training Course Ability to obtain a bartender operating license Ability to communicate with guests and employees with a positive attitude Responsibilities & Duties Check tee sheets and daily events Google Docs for direction and guest payment details Consult check lists to ensure all service areas opening and closing procedures are properly completed Ensure your location is cleaned, stocked and ready for service Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed. Accurately prepare mixed drinks for guests while adhering to portion control standards put in place by management Ensure guests receive food and beverage in a timely manner Handle all payments accurately Effectively handle guest requests, complaints or problems with a positive attitude Be well-versed and prepared to communicate history, product offerings and services of Erin Hills Follow end of shift checklist to ensure all side work has been completed Ensure all radio communication is respectful, professional and courteous Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately Adhere to safety standards and sanitation regulations as provided by Erin Hills and OSHA Follow guidelines and policies set forth by Erin Hills Employee Handbook Work outside in all weather conditions