Business Operations Coordinator at Era4 in London, England, GB

Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data-centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public-sector organisations

Role Summary:

You'll be the operational backbone of a Business Operations function we're actively building, one that exists to support the rest of the business. From day one, you'll own the processes and admin that keep it running smoothly, turning "how we do things" into clear, written policy people can actually follow. You'll work closely with the Business Operations Manager, learning fast and taking on real ownership as you find your feet. If you want breadth, variety, and the chance to shape process rather than just follow it, this role was built for you.

Key Responsibilities:

• Act as a day-to-day point of contact for business operations admin and processes, making them easy for the wider business to navigate and continuously improving them as the function matures.
• Draft, maintain, and version-control policies and process documentation on behalf of Business Operations, working with stakeholders across the business to make sure what's written reflects what actually happens.
• Support the Business Operations Manager on delegated projects and initiatives, taking ownership of defined pieces of work end to end.
• Help build the operational foundations of the function itself, trackers, templates, workflows, and standard ways of working other teams can rely on.
• Spot manual, repetitive processes and build light automations (using tools such as Power Automate, Power Apps, or Zapier) to remove friction and reduce admin burden.
• Maintain accurate, up-to-date records and trackers across the business operations remit, with an eye for detail and audit-readiness.
• Support internal governance, compliance, and audit-readiness by maintaining evidence, records, and process documentation in an organised and accessible way.

Essential Experience:

• Proven experience in a business operations, coordinator, or admin role.
• Has owned a process or system, not just running tasks someone else designed.
• Resourceful by default. You work things out before you ask, but you're sharp enough to know when a decision needs sign-off before you act, rather than a guess.
• Comfortable adjusting how you communicate depending on who's in front of you; a senior leader, a supplier chasing payment, a colleague under pressure all need something different from you, and you know what.
• You understand that admin work isn't busywork - it's the foundation the business runs on. You catch your own errors before they become someone else's problem, and you don't need to be told twice why something matters.
• Basic comfort with workflow tools; Power Automate, Power Apps, Zapier, or similar. You don't need to be technical; we need to see that you naturally think in steps and logic when you hit a repetitive process, not that you're already an automation expert.

One or More Would Be an Advantage:

• Exposure to HR processes or documentation (onboarding, policy, employee lifecycle admin).
• Experience in a start-up or scale-up, specifically through a period of headcount growth.
• Has built a policy, handbook, or process from a blank page rather than inherited one already in place.

Why Join Era4

You’ll be joining a mission-driven start-up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale.

Diversity & Inclusion

Era4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.