Complex Spa Manager, Toronto at Equinox in Toronto, Ontario, CA

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

We are looking for a full time, energetic, creative, and enthusiastic Complex Spa Manager to join the Equinox team! The Complex Spa Manager is a results oriented leader- energetic, creative, and enthusiastic. The Complex Spa Manager makes a direct impact on a growing and dynamic organization. 

The Complex Spa Manager directs the staff at one of our Flagship locations to the highest level of customer service, total customer experience, and operational excellence. The Complex Spa Manager will oversee multiple Equinox Spa locations.

Our philosophy embraces a well-rounded approach to results, where Spa constitutes an essential element of recovery. Our team is a collaboration of acclaimed holistic health professionals, influential specialists, and outstanding spa therapists that are selected from across the globe to create exclusive treatments to revive from the inside out. Our expert therapists provide signature massages to ensure members feel completely rejuvenated for future training. If it’s relaxation you’re after, our signature facials replenish the skin leaving a healthy glow.

Job responsibilities include but are not limited to the following:

• Hiring & Training of Spa Desk Staff
• Scheduling Desk Staff
• Coaching of staff 
• Service revenue goals    
• Retail revenue goals    
• Event planning        
• Direct client outreach    
• Direct client in-reach 
• Product inventory

• Customer Service experience
• Management experience and/or experience in Hotel Spas is preferred
• 1-2 years Spa Experience
• Massage Therapy and/or Esthetics licensure and/or experience is a bonus

Pay Transparency: $65,000-70,000 base salary and ability to earn bonus

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the Canada.