Description de l'emploi

Salesforce Junior Developer (CPQ Consultant)

EQUANS

Equans is a world leader in the energy and services sector, with annual revenues of nearly €19,2 billion* and almost 800,000 projects.

Equans has leading positions in Europe, which is the result of the history of energy construction in these countries, and strong presences in North and South America and in Oceania.

With nearly 90,000 highly skilled employees, Equans has a strong geographic footprint, anchored by historic local brands. Equans provides its customers with excellent technical expertise in the design, installation, maintenance and operation of multi-technical facilities. This know-how is based on key skills. First of all, in electrical and thermal engineering - two strong points that help accelerate the reduction of our clients' carbon footprint - but also in ventilation, refrigeration, mechanics and robotics, fire protection, energy renovation,digital solutions, IT, cyber security and telecommunications.

The combination of these expertise allows us to offer efficient and optimized solutions at all stages of the energy chain, from production, storage and transport to usage.

To support its wide range of business, Equans is deploying a worldwide multi clouds Salesforce platform dedicated to Customer knowledge, CRM, quotation processing and Field Service activities in an end-to-end model.

Equans is now setting up a new team upon the global IT Shared Line of Services “Sales & Services” to support the growing activities of its Salesforce landscape.

(*) Turnover 2024 consolidated

SUMMARY OF THE ROLE

A Salesforce CPQ Application Support Consultant is responsible for the stability, maintenance, and continuous optimization of an existing Salesforce CPQ environment. Unlike a "Build" consultant who focuses on initial implementation, the "Run" consultant ensures business continuity and handles recurring operational needs.

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KEY OBJECTIVES

• System Availability & Reliability: Ensure the CPQ engine (Quote Line Editor) and Conga Composer are 100% available, especially during high-pressure periods like month-end or quarter-end closing.
• Pricing & Data Integrity: Guarantee that every quote generated reflects the current, accurate business logic (Price Books, Discount Schedules, Net margin calculation, and Product Rules) with zero margin for error.
• Process Optimization: Identify and resolve friction points in the "Quote-to-Cash" flow to ensure sales reps can move from configuration to signature as fast as possible.
• Risk Mitigation: Manage the impact of Salesforce seasonal releases and maintenance patches to ensure no downtime or broken logic in the production environment.
• Operational Excellence: Provide expert-level troubleshooting for complex logic issues that standard IT support (Pier 1) cannot handle.

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KEY RESPONSIBILITIES

• Incident Management & Support: Provide Level 2 and Level 3 support for Salesforce CPQ issues. Troubleshoot and resolve errors related to product configurations, flows, pricing rules, quote line editor, Conga Composer performance.
• Continuous Enhancement: Design and configure minor functional enhancements, such as new product bundles, discount schedules, and price rules, ensuring they don't disrupt existing logic.
• Release Management: Assess the impact of seasonal Salesforce and CPQ / Conga package upgrades. Participate in regression testing and deployment activities using Copado.
• Business Collaboration: Work closely with Sales PO to translate new business policies into CPQ configurations and maintain detailed system documentation.

PROFILE – Academic background & Experience

• Seniority: Mid
• HAY Level: L3
• Certifications: Salesforce Certified CPQ Specialist (strongly preferred)

TECHNICAL Skills

• Experience: 2–5 years of hands-on experience in Salesforce CPQ configuration and support.
• Deep understanding of CPQ core components, including Product Rules, Price Rules, Discount Schedules, Quote Templates, behaviours, and Advanced Approvals.
• Strong familiarity with the Lead-to-Cash lifecycle and subscription management.
• Excellent root cause analysis skills for complex data and logic issues in a production environment.
• SLA compliance for support tickets.
• Accuracy of quote output and pricing calculations.
• User adoption and satisfaction scores.

Languages

• English: B2 minimum
• French: B1 minimum (preferred)

Why Join Us?

• Global Reach: Influence SLS strategy across continents and business units
• Technical Challenge: Work on a complex Salesforce Mono ORG / Multi Clouds and high-scale environment.
• Career Growth: Pathways to evolve in a worldwide Group
• Supportive Culture: Join a team that values innovation, transparency, and continuous learning