Senior Manager Credit Risk Management at EQ Bank · Toronto

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

The Work

The Senior Manager, Credit Risk Management reports to the Senior Director, Credit Risk Management and supports Senior Management with respect to all aspects of credit risk management in the Bank. The Senior Manager will be responsible for assisting in the development and operationalization of credit risk strategies and will oversee all loan portfolios with the objective of maintaining high quality lending and risk mitigation strategies.

Key aspects of the role are governance, strategic initiatives, and managing key internal relationships enterprise-wide to champion risk and credit culture at the Bank.

The Core Responsibilities

Credit Risk Governance 
- Provide independent and effective challenge to credit policy and credit procedure changes, amendments, and work collaboratively on new developments as proposed by the Business Lines
- Monitor the loan portfolios for relevant trends, insights and provide ad-hoc credit risk reports to members of senior management and to support quarterly board reporting
- Liaise and maintain strong relationships with the credit functions across the business lines to ensure that credit policies are adhered to in the organization
- Monitor exception frameworks in the business lines and escalate relevant trends and insights
- Support in managing responses to recommendations/requests from OSFI and Internal Audit to ensure they are timely and accurate
- Support the Senior Director, Credit Risk Management and Quality Assurance leaders in ongoing and continuous improvement initiatives to generate operational efficiencies
- Lead Quality Assurance initiative and ongoing reviews for Merchant acquiring business unit
- Provide effective challenge of changes to policy/procedures/processes proposed by the Retail business units and make recommendations to Senior Director, Credit Risk Management

New Products and Initiatives 
- Ensure proposed products are in alignment with the bank’s credit risk appetite as articulated in credit policies and procedures and that satisfactory risk mitigation strategies have been discussed and documented
- Review and recommend Credit Risk support of new initiatives to the Senior Director, Credit Risk Management

Let's Talk About You

- Have a minimum of 5-8 years of lending experience with expertise in a combination of commercial banking, retail lending including Single Family mortgages, construction and commercial mortgages, and portfolio management/analytics experience
- Post-secondary education (diploma/degree), preferably in business or finance with an MBA or accounting designation
- Demonstrated leadership skills and strategic thinking
- Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
- Proven ability to inspire a team to work toward a set of goals and objectives
- Highly developed verbal and written communication skills with the ability to communicate to Senior Management in a clear, concise and professional manner
- Strong understanding of real estate/commercial/asset-based underwriting and valuation techniques, financial statement analysis, secured lending and factors affecting the mortgage market
- Strong analytical and problem-solving skills
- Strong organizational and time management skills
- Ability to handle multiple competing priorities is a must

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days

🖥 Virtual events to connect with your fellow colleagues

🎓 Professional development and comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit https://eqb.investorroom.com and eqbank.ca.