Epiq→
Receptionist at Epiq in LA Metro Area
Entry LevelOn-siteFull-timeLA Metro Area$41k–$49k/yr
Skills
client service experiencems wordexceloutlookmultitaskingpatiencediplomacy
Job Description
Summary: Epiq is a company that values its employees and believes in their work. They are seeking a professional and highly organized Legal Receptionist to manage office operations and provide excellent customer service at their Century City office.
Responsibilities:
- Work closely with the client's staff to assist with front office
- Answer incoming telephone calls and forward to the appropriate person
- Take accurate and complete messages for those who are unavailable
- Promptly greet and announce visitors in a friendly and business-like manner
- Maintain a neat and organized reception desk and front lobby area
- Order and stock supplies as needed
- Perform other administrative duties as requested
- Client Requested OT as needed
- Assistance with various client Admin tasks as needed
Required Qualifications:
- High School Diploma or GED
- Minimum of 1 year work experience preferably as a Receptionist
- Previous experience in a client service field preferred
- Ability to multitask with attention to detail
- Ability to handle complaints with professionalism, patience, and diplomacy
- Working knowledge of MS Word, Excel and Outlook
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- Ability to walk, bend, kneel, stand or sit for an extended period of time
Preferred Qualifications:
- Previous experience in a client service field preferred
Required Skills: Client service experience, MS Word, Excel, Outlook
Important Skills: Multitasking
Nice-to-Have Skills: Patience, Diplomacy