Driver at EPIQ Logistics in Philadelphia, PA

DRIVER Full Time · Location: Philadelphia, PA, US Pay: $23.25–$24.00 per hour JOB SUMMARY EPIQ Logistics is a growing Amazon Delivery Service Partner focused on providing safe, reliable, and efficient delivery service each day. We are looking for an experienced Amazon DSP Dispatcher who is familiar with driver coordination, route monitoring, and Amazon delivery systems. ROLE OVERVIEW The DSP Dispatcher plays an important role in helping daily operations run smoothly. This position supports drivers while they are on the road, monitors route progress, assists with daily adjustments, and helps ensure routes are completed safely and on time. This role is a good opportunity for someone who understands Amazon DSP operations, communicates respectfully with drivers and leadership, and can make thoughtful decisions in a busy delivery environment. RESPONSIBILITIES Support daily dispatch operations and help with successful route launches Monitor driver progress and route status throughout the day using Cortex Provide live support to drivers, including rescues, route adjustments, reassignments, and troubleshooting Review and track delivery performance metrics such as DCR, POD, EOC, safety, and on-time dispatch Help coordinate rescue routes and make operational adjustments when needed Communicate professionally with Amazon OTR leadership regarding route updates and daily performance Follow company procedures, safety expectations, and Amazon standards Assist with driver coaching, accountability, and continued performance improvement QUALIFICATIONS Previous Amazon DSP dispatch experience is required Knowledge of Amazon Flex, Cortex, and Amazon delivery metrics Strong communication, leadership, and organizational skills Ability to handle multiple responsibilities in a fast-paced delivery environment Good problem-solving skills and sound decision-making ability Flexible schedule, including weekend availability Comfortable using computers, tracking data, and monitoring daily operations COMPENSATION & BENEFITS Competitive hourly pay Performance bonus opportunities Paid time off Health benefits, if applicable Career growth opportunities Job Types: Full-time, Part-time BENEFITS Health insurance Paid time off Work Location: In person