Intern - Quote to Cash Operations at Epicor in Austin, TX

Summary: Epicor is a company focused on creating a world of better business through data, AI, and cognitive ERP. The intern will assist with documenting workflows and support process improvement efforts within the Quote-to-Cash operations, gaining hands-on experience in operational process analysis and cross-functional collaboration. Responsibilities: - Assist with documenting Quote, Contract, and Order workflows, including handoffs, roles, and decision points - Support process improvement or redesign efforts through analysis, workshops, and structured reviews - Capture inputs and outcomes from working sessions in clear, usable formats (process maps, summaries, visual artifacts) - Help identify process gaps, inefficiencies, or risks across quote-to-order and order-to-invoice activities - Support documentation of findings in concise formats suitable for Finance and Operations stakeholders - Assist with documenting improvement initiatives, dependencies, and impacts across teams - Support preparation of materials for reviews, planning discussions, or change communications - Support evaluation and documentation of tools used across Quote-to-Cash operations (e.g., Salesforce CPQ and downstream systems) - Assist with creating or updating operational documentation, job aids, or FAQs Required Qualifications: - Current undergraduate or graduate student in Business, Operations, Information Systems, Finance, or a related field - Excel proficiency - Interest in operations, process improvement, or enterprise systems - Strong analytical, organizational, and communication skills - Comfortable working with ambiguity and learning new tools and processes Required Skills: Salesforce CPQ, Process analysis Important Skills: Excel proficiency, Operational documentation Nice-to-Have Skills: Analytical skills, Risk awareness, Interest in operations Benefits: Comprehensive health and wellness benefits designed to support your overall well-being., Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally., Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development., Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development., Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership., Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect., Comprehensive support for international relocations and permanent residency processes.