Analyst, IS Infrastructure PMO at EPCOR in Edmonton, Alberta, CA

Highlights of the job

We are hiring a full-time permanent Analyst, IS Infrastructure PMO position working out of EPCOR Tower in Edmonton.

The IS Infrastructure PMO Analyst is accountable for supporting both the IS Infrastructure PMO and the IT Projects Admin areas by working with various internal business unit groups, infrastructure groups and external vendors. This includes delivery of appropriate project reporting, supporting project governance, staff augmentation, contingent worker resource management, and administration of project management applications and tools.

The role also provides project administration support, including being a central point of contact to all IS Infrastructure Project Managers, for tasks such as financial reconciliation questions, monthly and year-end Project accruals (operating and capital), coordinating financial tasks including journal vouchers and transfers, and project management application/tool assistance (for example: project setup, workflow activities). In addition, the position is responsible for contingent worker administration such as creating and maintaining contingent worker information. The Analyst also provides ongoing IT Capital and Operations support.

We welcome applications from both internal and external candidates. EPCOR employees are encouraged to apply using their “epcor.com" email address to ensure proper consideration of internal seniority.

What you’d be responsible for

In the role of Analyst, IS Infrastructure PMO, you are accountable to IS Infrastructure Program Delivery Manager, operates within the context and prescribed limits established by the Associate Director, Infrastructure Program and will have the following key accountabilities (but are not limited to these):

• Providing input into the IT Projects Admin and IS Infrastructure PMO plans and directions and ensuring on-going appropriate relationships with other positions.

• Performing periodic audits of projects and working with the project teams to ensure compliance and adherence to EPCOR’s Software Development Lifecycle (SDLC)

• Maintaining a variety of project documentation related to governance, controls, and governance reporting. Such as:

  • Tools and processes
  • Project performance reporting
  • Resource utilization reporting

• Administering various project management applications/tools including, but not limited to, Oracle Projects, Oracle Contingent worker records, SharePoint, OnePlan, Infrastructure PMO templates and spreadsheets, etc.

• Investigating and resolving project management application related issues by working with various internal groups such as Project Managers, Operational Support, Application Services, Finance, Supply Chain, etc.

• Delivery of appropriate project and financial reporting while assisting Project Managers, IT Contracts, IT Purchasing, Procurement and Finance by investigating and resolving discrepancies through detail analysis using tools such as Oracle Projects and Business Intelligence (BI) and coordinating with Corporate Finance and Supply Chain as needed.

• Fulfilling various requests from IS Infrastructure Operational and Project teams and business unit groups (e.g., inquiries, reports, purchases, bookings etc.)

• Maintaining and supporting the project tools, templates, documentation, and information. This includes the ongoing permissions management. Such as:

  • Oracle Projects, Oracle Contingent Worker record, SharePoint, and OnePlan
  • Project templates, process documentation and SDLC

• Training new project resources to ensure alignment with IS Infrastructure PMO standards, processes, and procedures.

• Ensuring new contractors receive the required system access and equipment within the required timelines while upholding information security standards.

• Completing daily service request activities for all Business units such as:

  • New Hire, extensions and offboarding for all IT project contingent workers.

• Completing all additional required tasks associated with IT Projects Admin and other duties as required by the Manager, Infrastructure Program Delivery such as:

• Support regular project governance reviews.

• Coordinate and support project financial information to meet all financial deadlines including accruals, transfers, and journal vouchers.

• Provide financial reconciliation support to Project Managers

• Run weekly contractor time summary report for approval by Infrastructure Managers accountable for the resources.

• Run monthly contractor time summary report for approval by the all the IT Delivery Managers for all preferred vendors prior to sending out the Monthly Vendor Billing reports.

• Adjust contingent worker timecards as required

What’s required to be successful

Qualifications, experience and behaviours you possess are:

• A diploma in Business Administration, Information Systems Management, or equivalent from a recognized technical institute.
• A University degree in Business, Computer Science or equivalent is considered an asset.
• Minimum of 4 years of directly related Project Management Office/Governance experience with at least 2 years professional experience in Information Technology Infrastructure projects.
• Detailed knowledge of project management office activities, processes, procedures.
• Project Management Body of Knowledge (PMBOK) and experience with vendor management would be an asset.
• Understanding of basic accounting practices or accounting background.
• Experience as a SharePoint site owner (including permissions and workflows) is preferred.
• Experience with Oracle Applications including Oracle Projects, Oracle Purchase Orders/Receiving, Oracle Business Intelligence (BI) would be a strong asset.
• Experience with OnePlan would be an asset
• Highly skilled in Microsoft Office; Outlook, Word, PowerPoint, Excel (including knowledge of macros, pivot tables, m query)
• Experience and ability to work with various levels of management.
• Strong time management, working with minimal supervision, and workload prioritization skills.

To be fully successful in this role, the ideal candidate demonstrates high performance, strong discipline, attention to detail, and a safe, accountable, focused, innovative, and achievement‑oriented approach to work. The ability to absorb and learn system changes on the go, remain focused, prioritize effectively, recognize urgency, and maintain an “easy to do business with” manner is essential. The role requires excellent verbal, written, and listening communication skills, along with the ability to effectively interpret and respond to customer needs.

A strong focus on accuracy, exceptional analytical and organizational skills, and proven success managing multiple overlapping tasks are key to thriving in this position. Effective time management, the ability to work with minimal supervision, and strong workload‑prioritization skills are required. The successful candidate will be able to learn tasks and technology quickly, apply logical problem‑solving and mathematical skills, and bring previous experience working in a highly motivated team environment.

Other important facts about this job

Jurisdiction: CSU52

Class: T2

Wage:$49.93 per hour. Final wage and step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

Hours of work: 37.5

EPCOR employees are encouraged to apply using their “epcor.com" email address to ensure proper consideration of internal seniority.

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks are required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process, and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
• If you are required to provide your own personal reliable vehicle - Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.
• The results of this competition may be used to fill similar vacant positions for up to six (6) months.