Tier 2 Audio Visual Field Technician at EOS IT Solutions in Austin, TX

Summary: EOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services. The Tier 2 Audio Visual Field Technician will support project delivery teams by installing and maintaining AV technologies across client sites, ensuring high-quality installations and troubleshooting technical issues. Responsibilities: - Provide daily reporting to the Project Management team - Install a wide variety of AV technology in both existing and new build project sites - Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware - Ensure compliance with general contract requirements during installations - Apply knowledge of low voltage electrical concepts - Utilize basic carpentry and installation skills - Operate power tools safely and effectively - Diagnose, troubleshoot, and resolve technical problems - Travel to other sites as needed to support projects and installations Required Qualifications: - Experience with AV systems such as Crestron, Extron, QSYS, or Cisco - Understanding of signal flow and AV rack building to AVIXA standards - Familiarity with AV industry cabling and connector termination - Strong sense of urgency and agility in dynamic environments - Excellent customer interaction skills and professionalism - Ability to work independently in high-pressure, fast-paced settings - Commitment to ongoing technical development - Willingness and eligibility to travel and work globally - Strong organizational and time management skills - Effective written and verbal communication - Critical thinking and problem-solving abilities - Flexibility and adaptability to changing work hours and customer needs - Team-oriented mindset - Valid driver's license Preferred Qualifications: - 1–3 years of experience in the AV/VC industry - Deeper knowledge of signal flow and AV installation - Familiarity with Cisco, Extron, Crestron, or QSYS systems - AVIXA CTS or CTS-I certification - OSHA 10/30 or SST certification Required Skills: Crestron, Extron, QSYS, Cisco, Signal flow, AV rack building, AVIXA standards, AV industry cabling, Connector termination, Low voltage electrical concepts, Power tools operation, AVIXA CTS certification, AVIXA CTS-I certification, OSHA 10 certification, OSHA 30 certification, SST certification, Customer interaction, Written and verbal communication, Team-oriented mindset