Deployment Technician at EOS IT Solutions in Menlo Park, CA

Who We Are

EOS IT Solutions is a global technology and logistics company providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions through multi-domain architecture, with customer satisfaction and superior quality of service at the core of everything we do.

We are a truly international IT provider and are proud to deliver our services through global simplicity with trusted transparency. At EOS, we invest in our employees, support career growth, and foster a collaborative environment where innovation and accountability thrive.

Position Overview

The ITL Deployment Technician plays a critical role in supporting daily IT logistics and deployment operations. This position is responsible for handling IT equipment, maintaining accurate inventory records, supporting provisioning and deployment activities, and ensuring timely fulfillment of client requests.

This role requires strong attention to detail, professionalism, adaptability, and the ability to thrive in a fast-paced operational environment while delivering a high level of customer service.

What You’ll Do

Deploy desktops, laptops, monitors, mobile devices, desk phones, and related IT equipment
Provide desk-side support and basic troubleshooting where appropriate
Ensure safe disposal and handling of retired or damaged equipment
Manage inventory levels within the deployment and logistics scope
Maintain accurate asset traceability through inventory and data entry systems
Receive and process inbound hardware shipments
Perform inventory cycle counts as directed by leadership
Restock IT cabinets, lockers, and vending machines
Support e-waste processing and donation requests
Collect IT equipment from employees during upgrades, offboarding, and device refreshes
Monitor and maintain ticket queues, task queues, and service requests regularly
Coordinate delivery of devices and equipment to meet operational deadlines
Ensure all deliveries are completed ahead of orientation or project deadlines
Assist with desk moves, workstation setups, and office support activities
Partner with inventory and logistics teams across multiple sites and regions
Maintain clean, organized, and audit-ready work areas
Support operational improvement initiatives and additional projects as assigned by management

What You Need to Succeed

Experience in logistics, warehousing, or manufacturing preferred (not required)
Proficiency in Microsoft Office or Google Workspace
Familiarity with inventory management systems is a plus
Strong attention to detail and organizational skills
Effective time management in a fast-paced environment
Strong communication skills, both verbal and written
Team-oriented with a collaborative mindset
Professional, customer-focused approach
Ability to lift and move up to 50 lbs
Experience with pallet jack or forklift is a plus (training available)

Why Join Us

At EOS IT Solutions, you’ll be part of a high-performing IT Logistics team supporting a global technology client. You’ll gain hands-on experience in a fast-paced environment where quality, accountability, and teamwork drive success.

We offer opportunities for growth, cross-training, and career development while working alongside teams that support some of the world’s most recognized technology organizations.

Perks

(Site-Specific – Subject to Availability)

Complimentary breakfast and/or lunch options
Snacks and beverages available onsite
Employee discounts through partner programs

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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