Temp, Administrative Assistant (9 months)… at Enterprise… · Columbia

Summary: Enterprise Community Partners is a national nonprofit dedicated to making a good home possible for families in need. They are seeking a dynamic Administrative Assistant to support leasing operations and process management initiatives, contributing to the efficiency of daily activities and assisting with administrative tasks and AI-powered tools. Responsibilities: - Provide administrative support to leasing operations including tenant communication and application coordination - Assist prospective tenants with inquiries, leasing documentation, and scheduling property tours - Maintain leasing records, tenant files, and property documentation in accordance with organizational procedures - Fielding inbound leasing calls: Support lease processing, and tenant onboarding activities - Coordinate with property management staff to address tenant requests and service needs - Maintain accurate records of leasing activity, occupancy data, and tenant communications - Support marketing and outreach efforts related to property availability - Assist in managing and coordinating AI assistant tools used for leasing inquiries, scheduling, and operational workflows - Monitor AI assistant interactions and escalate complex inquiries to appropriate staff when needed - Help maintain and update knowledge bases, prompts, and automated responses for AI tools - Support workflow automation initiatives designed to improve customer service and operational efficiency - Track AI assistant performance and generate reports to support business intelligence and operational improvements - Perform other duties as assigned Required Qualifications: - High School Diploma or G.E.D - Strong written and oral communication skills - Strong customer service and interpersonal skills - Ability to function effectively both independently and collaboratively within a diverse team environment - Demonstrated organizational, work management, and group process skills - Demonstrated ability to create and maintain spreadsheets, databases, and project tracking protocols to produce reports as necessary - Ability to manage time, prioritize tasks, and meet deadlines while producing high-quality work within tight time constraints - Demonstrated experience handling multiple priorities while maintaining accuracy, attention to detail, and timeliness in a fast-paced environment - Possess and maintain timely and reliable transportation - Must be available to work on Saturday and weekends for pre-scheduled events - Demonstrated knowledge or experience in two or more of the following administrative functions: reporting/recordkeeping, leasing or property administration - Demonstrated knowledge and competence in the use of Microsoft software applications: Outlook, Word, Excel, PowerPoint, Teams, Zoom, web and email applications Preferred Qualifications: - One to two years of relevant administrative, leasing, or office management experience preferred - Familiarity with property management software, CRM systems, or AI-assisted workflow tools is a plus - Interest in learning and supporting AI-enabled tools for customer service and administrative operations Required Skills: Administrative Functions, Leasing, Property Administration, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Zoom, Web Applications, Email Applications, Spreadsheets, Databases, Project Tracking, Recordkeeping, Customer Service, Work Management, Group Process Skills, Prioritization Benefits: Comprehensive total rewards package for you and your family