Intern, Part Time (Remote) Junior Salesforce Administrator

Summary: Enterprise Community Partners is a national nonprofit focused on making home possible for families in need. The Junior Salesforce Administrator Intern will support the administration and improvement of the organization’s Salesforce environment, assisting senior administrators with user management, data maintenance, and system configuration. Responsibilities: - Create and maintain user accounts, profiles, permission sets, and roles - Provide first-level support for Salesforce users, resolving basic issues and escalating when needed - Perform routine data maintenance: imports, updates, deduplication, and validation - Monitor system usage and help ensure adherence to data governance standards - Assist with configuring standard objects, custom fields, page layouts, list views, and Lightning pages - Build or update reports and dashboards to support team performance tracking - Help maintain email templates and commonly used communication assets - Assist in creating or updating simple automation (Flows, assignment rules, etc.) under guidance - Participate in testing system changes, new features, or integrations before deployment - Document system updates and maintain basic configuration documentation - Help gather requirements for small enhancements or user-requested changes - Assist with preparing enduser training materials, guides, and how to documents - Support onboarding of new Salesforce users through walkthroughs or resource preparation - Run recurring data quality checks and support data cleanup initiatives - Assist in compiling routine reporting packages for internal teams - Help track adoption metrics and suggest opportunities for usability improvements - Complete assigned Salesforce Trailhead modules to advance platform knowledge - Participate in weekly team check-ins or standups to align on priorities - Stay up to date on Salesforce seasonal releases and identify features relevant to the team Required Qualifications: - Enrolled in Undergraduate or Graduate level Technology related degree - Less than 2 years Salesforce experience - Active Trailhead account - Engaged with Salesforce Community (member of chapter group, attended group meetings, asking/answering questions in Trailhead) Required Skills: Salesforce Important Skills: Data maintenance, System configuration Nice-to-Have Skills: User management, Basic automation, Salesforce Trailhead, Salesforce Community engagement Benefits: Exceptional benefits package