Care Coordinator (Jenkintown, PA) at Ennoble Care in Jenkintown, PA

Summary: Ennoble Care is a mobile primary care, palliative care, and hospice service provider. They are seeking an experienced Patient Care Coordinator to manage patient appointments, insurance information, and ensure exceptional service to patients and medical professionals. Responsibilities: - Prioritize urgent appointment task - Assures that all messages are completed and distributed appropriately - Reviews and updates patient insurance information - Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service - Displays excellent communication skills - Maintains provider daily appointment quota - Have new patients scheduled within 3-5 business days - Insurance preauthorization - Places calls to the patients for the providers when needed - Handles voicemails daily and ensures all inquiries are handled properly - Correctly notate patient charts to maintain up to date accuracy Required Qualifications: - Must be comfortable with speaking on the phone for large amounts of the day - Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service - Ability to take accurate notes to document each task in a timely manner - Ability to multitask between different patients and workstreams while remaining organized and efficient with time - Ability to thrive in a fast-paced environment - Must be able to work full-time, Monday through Friday, daytime hours, on-site in Jenkintown, PA - Must be proficient in using a computer, including Outlook and other Microsoft Office programs - Knowledge of basic healthcare terms, conditions, roles, and basic care principles - Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis Required Skills: Microsoft Outlook, Microsoft Office, Healthcare terminology, Insurance preauthorization, Patient scheduling, Note taking, Compassion Benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., Paid Time Off, Paid Office Holidays, Paid Sick Time, 401(k) with up to 3% company match, Referral Program, Payactiv: pay-on-demand. Cash out earned money when and where you need it!