Data Operations Associate at Enigma Technologies, Inc. in New York, NY

Summary: Enigma is building a reliable source of data on small businesses to power the future of financial services. The Data Operations Associate will support GTM and Product activities by managing data operations, conducting data analysis, and ensuring high-quality data services for customers. Responsibilities: - Fuel GTM activities at a fast paced startup environment from an operations perspective - Scale and manage data and onboarding operations to streamline customer lifecycle end-to-end - Own and lead data analysis projects, and generate the insights that help drive customer conversations forward - Prepare regular reports to communicate data quality metrics and improvements to stakeholders - Conduct thorough data quality checks to ensure accuracy, consistency, and completeness of datasets, and investigate issues - Generate and maintain detailed documentation of data operations processes and data dictionaries - Work hand-in-hand with the CS and Product teams to inform the product roadmap and data tooling investments - Gain experience and train in developing tools and reports using best-in-class tech stack and infrastructure - Make an impact on Enigma’s growth from day one Required Qualifications: - Is a self starter with the ability to manage multiple tasks and prioritize effectively - Has strong analytical and quantitative skills and the ability to extract, manipulate and analyze data with a keen eye for detail - Has proficiency in one or two data wrangling tools for tabular data, incl. SQL - Brings strong business intuition to make sense of complex business data - Has project management experience owning complex, custom deliverables and onboarding workflows end-to-end - Has passion for data-driven decision-making and an eagerness to learn and adapt to new technologies and tools - Has excellent written and verbal communication skills with the ability to work collaboratively in a team environment and communicate effectively with both technical and non-technical stakeholders - Is curious, coachable, reliable and driven for growth Preferred Qualifications: - An undergraduate degree in engineering, statistics or a data-related field - Prior experience in data analytics, data operations or business analytics positions - Prior experience with data products and/or strong understanding of machine learning concepts - Familiarity with the world of enterprise software, data-as-a-service, or business intelligence tools - 0-2 years experience working with data Required Skills: Data analysis, SQL Important Skills: Data quality checks, Project management Nice-to-Have Skills: Curiosity Benefits: Equity because we believe 100% of Enigma employees should have the option to purchase ownership in the company and benefit from the value we’re creating together