Enhanced Medical Nutrition→
Regional Sales Associate at Enhanced… · Toronto
Skills
Job Description
Job title: Regional Sales Associate
Location: Toronto, Ontario, Canada or hybrid (travel required)
Employment type: (full-time)
Reporting to: Regional Sales Manager
About Us
Enhanced Medical Nutrition ("EMN”) is a transformational, food-as-medicine start-up that commercializes evidence-based medical nutrition products to improve patient outcomes and experience in surgery. Surgical patients are unprepared for the stress of their surgery, which can significantly increase the risk of delayed recovery, complications, and even mortality. EMN has developed ENROUTE®, a surgeon recommended nutrition program to help patients prepare better and recover faster. EMN is a venture-backed, food-as-medicine company led by a team of experienced entrepreneurs, medical professionals, and brand builders.
EMN is committed to promoting and supporting diversity, equity, and inclusion (DEI) within the workplace. Workplace diversity, equity, and inclusivity result in a more robust team culture, improve organizational effectiveness, and enable the company to better serve customers and the community.
The Role
As a key member of our sales team, you are motivated to grow EMN's business by adding new accounts, surgeon customers, and patient end-users. Reporting to the Regional Sales Manager, you will be responsible for learning our product offering, value proposition, and sales tools; generating new leads & opportunities; building relationships; managing the sales process; closing new sales; providing exceptional customer service; obtaining customer feedback; and identifying opportunities to increase the utilization of EMN’s products within existing accounts in a defined territory within the USA. Additionally, you will support strategic sales initiatives and ad hoc projects as required.
About You
You are an assertive, self-starter with superior interpersonal, collaboration, and relationship building skills. You take joy in working with people. You are an effective multi-tasker with a knack for staying organized and prioritizing tasks based on impact. You thrive in a dynamic, fast-paced environment where adaptability, critical thinking & teamwork are necessary to get it done.
Key Responsibilities & Duties
1. Nurture Customers
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- Build strong communication and relationship with customers and their key staff members
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- Execute EMNs channel success plan providing customers with regular performance updates, reporting and celebrating milestones
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- Drive utilization of EMN products by patients through your referring surgeons
2. Current Account Expansion
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- Ensure surgeons and their staff are confidently and consistently referring patients to EMN products
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- Strategically expand by adding surgeons or specialty groups that are not yet referring patients to EMN products
3. Lead Generation
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- Generate new surgeon leads using omnichannel approach (referrals, events, cold email / calling, social media, door to door)
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- Conduct simple research to personalize outreach when appropriate
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- Build and leverage relationships with industry reps and surgeon customers to receive direct referrals
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- Keep outreach organized and well documented in customer relationship management (CRM) tool
4. Presentation / Deal Advancement
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- Present nutritional science and business models clearly and confidently
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- Uncover customers motivators and objections through conversation
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- Navigate the approval process for solo surgeons or groups / practices
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- Drive approval timelines by keeping yourself and product champion organized and prepared
5. Site Activations
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- Lead onsite & virtual practice education / onboarding meetings at new accounts
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- Uncover each account’s patient education journey and implement educational tools that ensures a majority of surgical patients will receive EMN educational
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- Determine who the key staff members are in the patient educational journey and continue to support them after activation
6. Remain Organized
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- Keep a clean and organized CRM
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- Work independently and prioritize work based on contribution for EMNs growth goals
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- Capture customer feedback such as product feedback, reasons for winning or losing deals, future product needs
Your Qualifications
Education: undergraduate degree in business, marketing, nutrition, kinesiology, or science
Experience: 3+ years of sales experience in a B2B, health & wellness, pharmaceutical, medical device or medical technology industry
- Previous experience working in orthopedics and with tools including a CRM is an asset but not required
- Previous experience driving product consumption vs. Fixed valued contracts is asset but not required
Why Work at EMN?
At EMN, we believe employee success translates into the company's overall success. We offer a competitive benefits package, a creative and friendly culture, endless challenges, tailored career development opportunities, and a supportive management structure. If you are looking for a fun and rewarding career, we look forward to hearing how you can help support EMN’s scale.
- Competitive salary and compensation plan.
- Competitive healthcare insurance, including medical, dental, paramedical, and vision.
- Expedited career development.
- Hybrid work environment.
- Continuous learning opportunities.
How to apply?
- For more information, please refer to our company website at https://emnhealth.com/.
EMN is an Equal Opportunity Employer
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, EMN will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.
Thank you for your interest in joining the EMN team! While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.