Front Desk Customer Service- Englewood… at Englewood… · Englewood…

FRONT DESK CUSTOMER SERVICE- ENGLEWOOD CLIFFS Full-Time - PTO Accrual · Location: Englewood Cliffs, NJ, US ENGLEWOOD ORTHOPEDIC ASSOCIATES JOB DESCRIPTION     Department:  Front Desk Reception   Title: Front Desk Receptionist Location: Englewood Cliffs Supervision Received: Reports to Team Lead   ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: • Registering patients upon arrival • Intake new patient information • Enter insurance information • Verify insurance • Schedule patient appointments as appropriate at check out • Collecting co-pays and patient balances • Direct patients, as appropriate • Works well under pressure • Follow all written protocols and procedures of the practice • Demonstrate courtesy and helpfulness toward patients and their families • Team player is a key for this role • Ability to communicate effectively with other staff members • Experience Required in Medical Reception   ADDITIONAL RESPONSIBILITIES: • Work as a team member within the patient services department and all other departments. • Must be able to recognize and respond appropriately to urgent/emergent situations. • Establish and maintain effective working relationships. • Effectively cope with typical job stress. • Document work processes as required. • Other duties as assigned.   Epic/Athena experience is a plus.   Job Type: Full-time   Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance   Schedule: • 8-hour shift