Operations & Office Administrator at Energise… · Bedford

About Us

Green Energy Access Solutions is a rapidly expanding organisation driven by innovation, leadership, integrity, and a commitment to excellence. As part of our continued growth, our scaffolding and access services division, Green Energy Access, is fast becoming a major force in the industry. We pride ourselves on building long-lasting relationships with our clients and fostering a culture where you can truly grow your career.

Job purpose

We are seeking an enthusiastic, results-driven, and highly organized professional to join our team in a vibrant, fast-paced environment. This hybrid role functions as a central point of coordination. You will directly support the management team while ensuring the smooth, efficient, and professional day-to-day running of our Bedford office operations.

Executive & Operations Support

• Executive Assistance: Support the General Manager and business admin, schedule meetings, and assist the management team as required.
• Operational Monitoring: Support the operations team with field team, monitoring, and planning of customer liaison, resource and various other ad hoc tasks.
• Cross-Departmental Support: Assist all company areas and departments with ongoing operational needs.
• Reporting: Prepare client/partner data reports, documents, and presentations.

Office Operations & Administration

• Communication: Act as the first point of contact for visitors and clients; manage incoming calls, emails, and correspondence, ensuring all call information is documented according to company procedures.
• Office Management: Oversee office supplies, equipment, inventory, and maintain a tidy, safe, and well-organised office environment.
• Data & Systems: Maintain accurate digital and physical filing systems.
• Third-Party Liaison: Coordinate with suppliers, contractors, and service providers.
• Customer Care: Effectively handle and resolve customer complaints and queries.

Finance, HR, & Contractor Coordination

• Financial Admin: Process purchase orders (POs) and expenses.
• Contractor & Supplier & Staff Management: Manage the onboarding of new suppliers and sub-contractors, leveraging your prior contractor experience to effectively liaise with the central finance team.
• Onboarding & HR Support: Maintain staff records, support HR tasks, and assist with new staff setups.
• Internal Coordination: Coordinate internal communications, circulate company updates, and support event planning.

Skills & Competencies

• Strong organisational and time management skills.
• Excellent written and verbal communication.
• High attention to detail and accuracy.
• Ability to multitask and prioritise effectively.
• Proficiency with office software (Microsoft 365, emails, excel).
• Professional, friendly, and proactive attitude.

Experience & Qualifications

• Previous experience in an administrative or office support role.
• Competence with standard office equipment and digital tools.
• Basic understanding of finance or HR processes (desirable).
• GSCE-levels or equivalent; business admin qualifications are a plus.

Personal Attributes

• Reliable and trustworthy.
• Calm under pressure.
• Problem-solver with initiative.
• Team-oriented but able to work Independently.

Benefits

• Annual leave entitlement of 22 days (extra day per year up to 25 days) plus bank holidays.
• Monday to Friday.
• Free onsite parking.
• Company pension scheme.