IT Training and Support Coordinator at Endeavor Health · SRO…

Summary: Endeavor Health is seeking an IT Training and Support Coordinator to provide administrative support for the IT Training and Support team. The role focuses on scheduling training sessions, maintaining records, and ensuring effective communication with stakeholders. Responsibilities: - Assists in scheduling end-users for the appropriate classes according to the curriculum guide and maintains records of classroom attendance - Contacts department leadership to schedule end-users for training. Follows up with end-users who have missed class and need to be rescheduled - Monitors test-out requests for eligibility and provide access to testing options. Coordinates testing as needed - Reconciles testing records in Learning Management System and course registration as applicable - Serves as a resource to guide leadership and end-users on appropriate class selection. 10% - Supports setup for classroom training including all classroom materials, computer setup as needed and monitors and maintains department equipment inventory - Ensures room reservations, course catalog and employee intranet site is updated and maintained - Performs general office administrative tasks as required (supply orders, print requests, department communications etc.) Required Qualifications: - High School Diploma or GED Required - One (1) or more years of experience of performing administrative duties in a professional setting - Proficiency in Microsoft Office Suite applications - Demonstrates initiative and a lean towards curiosity, out of the box thinking and innovative - Strong level of customer service and organizational skills - High level of written, verbal communication and interpersonal skills - Displays ability to prioritize - Able to learn and utilize system tools to coordinate training - Personal and ethical accountability Required Skills: Microsoft Office Suite Important Skills: Administrative duties experience, Customer service skills Nice-to-Have Skills: Prioritization ability, Curiosity, Ethical accountability Benefits: Career Pathways to Promote Professional Growth and Development, Various Medical, Dental, and Vision options, Tuition Reimbursement, Free Parking at designated locations, Wellness Program Savings Plan, Health Savings Account Options, Retirement Options with Company Match, Paid Time Off, Community Involvement Opportunities