Test Manager – Salesforce at Endava in Monterrey, NUEVO LEÓN, mx

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

We are looking for an experienced Salesforce Test Manager to support a complex Salesforce transformations.
In this role, you will take ownership of test planning, design, and execution, ensuring that Salesforce solutions meet business requirements and quality standards.
You will work closely with business stakeholders, technical teams, and implementation partners to coordinate testing activities, manage defects, and support successful releases.
The ideal candidate has a strong background in Salesforce testing, excellent problem-solving skills, and the ability to work independently in a client-facing environment. Experience with Salesforce CPQ is highly valued.

Key Responsibilities

• Own and coordinate testing activities across Salesforce implementations, ensuring alignment with business requirements and project objectives.
• Design, maintain, and execute comprehensive functional and end-to-end test scenarios.
• Plan and coordinate User Acceptance Testing (UAT), working closely with business users to validate processes, gather feedback, and adjust test scenarios.
• Perform hands-on testing in non-production environments to identify defects and validate solutions.
• Collaborate with Salesforce implementation partners, development teams, and business stakeholders to resolve testing issues.
• Manage defect tracking, prioritization, resolution, and reporting.
• Validate Salesforce business processes and integrations with other enterprise systems.
• Monitor testing progress, identify risks, and proactively resolve issues to support delivery timelines.
• Provide clear testing updates, quality assessments, and release-readiness reports to stakeholders.
• Work independently, taking ownership of challenges and driving solutions with minimal supervision.
• Maintain effective communication with international stakeholders and participate in scheduled client visits to the United States.

Qualifications

Required Skills & Experience

• Strong professional experience in software testing, including ownership or leadership of testing activities.
• Solid hands-on experience testing Salesforce applications and business processes.
• Proven ability to design and execute functional, integration, and end-to-end test scenarios.
• Experience planning and coordinating User Acceptance Testing (UAT) with business stakeholders.
• Strong knowledge of testing methodologies, defect management, and software delivery processes.
• Experience collaborating directly with clients, business users, and technical delivery teams.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to work independently, manage priorities, and resolve complex issues with minimal supervision.
• Advanced English communication skills, both written and spoken.
• Availability for scheduled business travel to the United States.

Nice to Have

• Hands-on testing experience with Salesforce CPQ, including pricing, quoting, discounting, approvals, and related business processes.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Exposure to Ironclad CLM, MuleSoft, or similar enterprise integrations.
• Experience supporting large-scale Salesforce implementations or transformation programmes.
• Previous experience in a Test Manager or similar testing leadership role.
• Experience identifying improvement opportunities and contributing to broader client delivery objectives.

What We're Looking For

• Ownership and independence: Someone who takes responsibility for testing activities and proactively drives solutions.
• Strong communication: Ability to work effectively with technical teams, business users, and international clients.
• Structured problem-solving: Comfortable navigating complex situations, ambiguity, and changing priorities.
• Hands-on mindset: Willing and able to participate directly in testing activities.
• Collaboration: Able to coordinate multiple stakeholders and contribute to successful project outcomes without relying on formal management authority.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.