Delivery Change Analyst at Encora in Manila, Metro Manila, Philippines

Delivery Change Analyst

Important Information

Location: Makati, Philippines

Experience: Min 3 years experience

Job Mode: Contract (subject for regularization)

Work Mode: Hybrid 2x a week in BGC

Job Summary

● As a Change Analyst, you will play a key role in ensuring successful transitions and transformations within the organization.

● Your primary responsibility will be end-to-end change management - impact analysis, planning, analyzing, designing and implementing the change while ensuring adoption. Scope covers impact to organization, culture and business processes, including training.

Responsibilities and Duties

● Change Impact Assessment: ○ Conduct change impact assessments to understand the effects of proposed changes on various teams and individuals. ○ Develop mitigation plans to address potential challenges.

● Communication and Stakeholder Engagement: ○ Create clear and compelling communication materials to inform employees about upcoming changes.○ Engage stakeholders at all levels to gain buy-in and support for change initiatives. ○ Ensuring communication throughout the change cycle is managed and implemented.

● Training and Development: ○ Design and deliver training programs to equip employees with the necessary skills and knowledge to adapt to new processes, systems, or organizational structures.

● Change Implementation: ○ Facilitate the execution of change initiatives, ensuring that timelines are met, and desired outcomes are achieved. ○ Monitor progress and make adjustments as needed to ensure successful implementation.

● Data Analysis and Reporting: ○ Analyze data and feedback related to change initiatives. ○ Prepare regular reports to track the progress of change initiatives and identify areas for improvement.

Qualifications and Skills

● Bachelor’s degree in Business and/or Technology field

● Proven experience in system implementation

● Experience in change management, organizational development, and/or business process

● Excellent interpersonal and communication skills, both written and verbal.

● Strong facilitation and presentation abilities.

● Analytical mindset with the ability to interpret data and identify trends.

● Demonstrated ability to build relationships and influence stakeholders at all levels.

● Knowledge in change management methodologies and tools.

● Knowledge of project management principles.

● High level of empathy and understanding of the human side of change.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.