Sales Development Representative / Business… at Empower… · Houston

Summary: Empower Pharmacy is focused on expanding access to high-quality, affordable medications within a highly regulated environment. They are seeking an intern to support pipeline generation, lead quality improvement, and scalable revenue growth through early-stage demand generation activities, leveraging AI for enhanced outreach and analytics. Responsibilities: - Execute targeted outbound prospecting using AI-enhanced tools across email, phone, and social channels to identify high-potential leads, improve engagement rates, and expand pipeline coverage while aligning outreach strategies with evolving market insights, regulatory considerations, and Empower’s value proposition within a complex healthcare ecosystem - Conduct structured, AI-supported research on accounts, stakeholders, and industry dynamics to uncover actionable insights, enabling highly personalized outreach, stronger value articulation, and improved qualification accuracy while continuously refining targeting strategies based on data-driven performance feedback - Respond to inbound inquiries with speed and precision using AI-assisted prioritization and response frameworks, ensuring timely engagement, accurate qualification, and seamless transition into the sales funnel while maintaining high standards of professionalism, compliance, and customer-centric communication - Support multi-channel outreach campaigns, leveraging AI to optimize messaging, timing, and sequencing, while collaborating with SDRs and BDRs to ensure alignment with broader sales strategies, campaign objectives, and performance metrics that drive measurable pipeline growth - Schedule and coordinate discovery meetings using automated tools and structured workflows, ensuring high-quality handoffs, complete context transfer, and strong first impressions that enable sales teams to engage prospects effectively and accelerate conversion through the sales cycle - Actively participate in discovery calls, account reviews, and pipeline discussions, applying AI-enabled note-taking and analysis to extract insights, identify patterns, and continuously improve understanding of effective sales techniques, objection handling, and customer engagement strategies - Maintain accurate, complete, and compliant data within Salesforce CRM, leveraging AI-driven data hygiene tools to enhance data quality, improve reporting reliability, and support better forecasting, segmentation, and decision-making across the sales organization - Monitor key activity and pipeline metrics using dashboards and AI analytics, providing timely updates and insights that inform strategy adjustments, highlight opportunities for improvement, and reinforce accountability for results in a high-performance environment - Apply feedback, training insights, and AI-generated recommendations to refine outreach techniques, productivity, and effectiveness, demonstrating learning agility and execution discipline while contributing to process optimization and scalable best practices across the team Required Qualifications: - Currently pursuing a Bachelor's degree, or equivalent - Interest in sales, business development, or customer engagement - Basic proficiency with Microsoft 365; CRM experience (Salesforce preferred) is a plus - Strong communication, interpersonal, and organizational skills - Ability to adapt to a fast-paced environment, meet deadlines, and manage multiple tasks effectively - Professional demeanor, attention to detail, and willingness to learn from feedback and mentorship Preferred Qualifications: - CRM experience (Salesforce preferred) is a plus Required Skills: Salesforce CRM, AI tools for data enrichment, Workflow automation, Performance tracking, Microsoft 365, Data analysis, Sales pipeline management, Learning agility