Job ID 2026-9274

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

We have an exciting opportunity at the Department of State! The MS Exchange Administrator provides Role Based Access Control (RBAC) services to ensure we manage the assets and operations support the customer’s mission to provide IT services to DoS users enterprise wide.

Responsibilities:

• You will be responsible for maintaining customer access through enterprise account management utilizing RBAC in conjunction with Active Directory to ensure secure and managed access to all customer email, systems and equipment.
• Operate and maintain MS Exchange Database Availability Groups (DAGs).
• You will operate and maintain MS Exchange clusters (2019 or later) in data center facilities and Exchange servers (2019 or later) at domestic facilities, ensuring alignment with modern email and collaboration technologies.
• You will work with the centralized Access Control List (ACL), group policies, domains, and Organizational Units (OU).
• You will manage MS Exchange universal security groups, configuration partitions, and membership mapping using shared and RBAC split permissions for over 50K users in both on-premise and cloud systems in accordance with customer policies and regulations.
• You will also develop and maintain MS Exchange administration SOPs for the customer IT service delivery processes aligned Information Technology Infrastructure Library (ITIL) framework and DoS standards.
• Update SOPs to reflect modernization initiatives and emerging technologies.

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

• 6+ years
• Bachelor's in IT or related field
• Microsoft 365 Certified: Messaging Administrator Associate
• Secret Security Clearance

PREFERRED REQUIREMENTS:

• Comp TIA Sec+, ITIL 4 Foundation Certification(s)

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

• • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Repeatedly lift and carry weight up to 40 pounds
  • Travel by land or air transportation up to 10%

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

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