Office Administrator at Elite Delivery Academy in Houston, TX

Description Express Delivery Associates is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff.   Position Summary: The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements. (Logistics Dispatch Office Administration Preferred) Key Responsibilities: • Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries. • Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates. • Communicate proactively with customers regarding delivery status, delays, or special instructions. • Maintain accurate dispatch logs, driver records, and delivery documentation in company systems. • Coordinate with warehouse staff to ensure orders are staged and ready for dispatch. • Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours. • Address and resolve operational issues quickly to minimize disruptions. • Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms. • Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements. • Prepare and submit operational reports to management as required. Requirements Qualifications: • High school diploma or equivalent • Previous experience in dispatch, logistics, or transportation administration required. • Strong organizational and multitasking skills with attention to detail. • Excellent communication and problem-solving abilities. • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software. • Ability to work effectively in a fast-paced, high-pressure environment. • Knowledge of DOT regulations and transportation compliance is a plus. Work Environment: • Office-based role with frequent communication with drivers, customers, and warehouse staff. • May require occasional overtime or weekend work to meet operational needs. Physical Requirements: • Ability to sit and work at a computer for extended periods. • Light lifting of office materials and supplies may be required. Office Administrator benefits include the following. • Excellent base wage • Insurance available 1st of month after 30 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 year • Affordable Medical, Dental and Vision Insurance. • Company provided life insurance and additional voluntary life insurance available. • Company provided short- and long-term disability. • Excellent 401k match of 100% on first 3% then 50% on next 2%