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Sales Assistant II (CarelonRx Puerto… at Elevance Health · San Juan
Job Description
Anticipated End Date:
2026-04-08Position Title:
Sales Assistant II (CarelonRx Puerto Rico)Job Description:
Sales Assistant II
Location: Carelon Global Solutions Puerto Rico building located at 1001 San Roberto St., STE 101, 401, & 501, San Juan, PR.
Onsite: This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Sales Assistant II is responsible for advanced administrative support to Group or Individual sales force.
How you will make an impact:
Provides phone support.
Processes mail and maintains supplies.
Prepares and logs proposals.
Researches and resolves moderately complex claim and benefit issues.
Assembles and distributes open enrollment packets.
Gathers, inputs, and tracks sales data.
Generates sales reports.
Minimum Requirements:
Requires a high school diploma or a GED equivalent.
Minimum of 3 years of related experience; or any combination of education and experience which would provide an equivalent background required.
For associates working within Puerto Rico who are member or patient facing either in a clinical setting or in the Best Transportation unit, a current PR health certificate and a current PR Law 300 certificate are required for this position.
Preferred Skills/Experience/Education:
Experience in a healthcare setting (pharmacy, clinic, or medical office) with basic knowledge of medications and patient therapies highly preferred.
Strong communication skills and professional presence, comfortable interacting with patients and demanding physician offices highly preferred.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, high-pressure environment highly preferred.
Team player with a problem-solving mindset, able to “triage” issues between Operations, patients, medical offices, and health plans highly preferred.
Strong sense of ownership and initiative, willing to go beyond the minimum and take the lead in finding solutions highly preferred.
Job Level:
Non-Management Non-ExemptWorkshift:
Job Family:
SLS > Sales OperationsPlease be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.