Rating/Claims System Analyst at Elevance Health in Norfolk

Rating/Claims System Analyst

Location: VA-NORFOLK, 5800 NORTHAMPTON BLVD

Anticipated End Date:

2026-09-04

Position Title:

Rating/Claims System Analyst

Job Description:

Rating/Claims Systems Analyst

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

The Rating/Claims Systems Analyst will be responsible for providing support, configuration, design, testing and implementation for ratings or claims systems.

How you will make an impact:

• Responsible for collaborating with cross-functional stakeholders, including business partners, Product Owners, developers, Quality Engineering teams, and vendors, to ensure solutions meet business and technical requirements.

• Demonstrates experience with healthcare prepayment claims editing platforms, including rule configuration, editing logic, implementation, testing, and ongoing maintenance.

• Strong understanding of healthcare reimbursement methodologies, payment integrity, medical policy application, and industry coding standards, including ICD-10, CPT, and HCPCS.

• Demonstrates experience translating business and system requirements into comprehensive test scenarios and test cases.

• Works with business owners to identify and analyze requirements and processes with Information Technology and the vendor to ensure quality and timeliness of systems/project deliverables.

• Configures new designs/updates in the system.

• Monitors system and business functionality and performance.

• Documents and tracks product defects.

• Coordinates problem resolution with development and/or product vendors.

• May implement rates, rating formulas, product and benefit configuration/information and as directed by the appropriate business unit.

• Analyzes, develops and validates data.

• Researches, documents and completes simple to moderately complex projects and work processes to ensure business continuity and consistency.

• Formulates and defines system scope and objectives based on user-defined requirements.

• Supports and maintains the systems post-implementation.

• Provides end user support, consultation, liaison communications, helpdesk triage, training, reporting, auditing, application security, and ad hoc inquiries and requests.

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Minimum Requirements: Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 2 years systems analyst or business analyst experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Experience with test planning, coordination, and execution preferred.

• Three or more years of experience leading end-to-end User Acceptance Testing (UAT), including: (Test strategy and planning, Test scenario and test case development, Test execution, Defect management and validation, Production readiness activities, Code editing and claims knowledge) preferred.

• Three or more years of experience as a Systems Analyst, Business Analyst, or User Acceptance Testing (UAT) Analyst supporting large-scale, enterprise technology implementations, preferably within healthcare claims editing preferred.

• Experience with requirements elicitation, analysis, and documentation preferred.

• Analytical thinking and problem-solving preferred.

• Process improvement and test automation experience preferred.

• Strong written and verbal communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

IFT > IT Bus Systems Solutions Planning

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.