Community Relations Representative I at Elevance Health · Washington

Anticipated End Date:

2026-05-26

Position Title:

Community Relations Representative I

Job Description:

Community Relations Representative I

Location: Washington, DC. Although this is a field-based position, the selected candidate is required to report to the DC office every Monday.

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

"This role requires occasional weekend availability to support events.”

The Community Relations Representative I will be responsible for growing membership through educating and servicing the Medicaid population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members.

How you will make an impact:

• Acts as service representative for assigned projects and a resource to membership and community.
• Ensures consistent compliance with all state, federal, and company specific requirements.
• Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.
• Identifies and collects educational material on community networks and advocacy groups with similar missions and values and communicate the information to management.
• Provides telephonic assistance, outreach and or guidance to members and potential members regarding benefit and enrollment questions, and or providing assistance on any social service needs.
• This role works effectively in a team environment and collaborates across departments to coordinate outreach and community engagement efforts.

Minimum Requirements:

• Requires a high school diploma or equivalent and a minimum of 1 year of experience in healthcare or sales marketing environment; or any combination of education and experience, which would provide an equivalent background.
• Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Preferred Skills, Capabilities and Experiences:

• AD or BA or BS preferred.
• Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Salesforce preferred.
• Resident of Washington, DC or within 10 miles preferred.
• Bilingual English/Spanish preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $23.44/hr to $29.30/hr

Location: District of Columbia

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. 

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MKT > Community Rel/Outreach & Educ

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.