Implementation Specialist (US, Remote) at Eleos Health in Remote

Summary: Eleos Health is focused on enhancing behavioral health care through data and personalization. They are looking for an Implementation Specialist to join their Customer Success team, playing a vital role in implementing products and analyzing customer data to provide insights during onboarding. Responsibilities: - Configure and QA the products, identifying issues and escalating as needed - Support Implementation Managers in User Acceptance Testing with customers - Maintain and improve documentation, including configuration guides, process workflows, and testing procedures - Support internal process improvements, identifying inefficiencies and contributing towards workflow enhancements Required Qualifications: - Bachelor's degree in a relevant field (e.g., Computer Science, Psychology, Biology), or related coursework - 0-2 years of experience through internships, research, or roles in technical support, analysis, or configuration - Data-driven, detail-oriented, customer-focused, business-minded, technologically and intellectually curious - Proactive learning mindset and adaptability to new tools. Basic understanding of software configuration and testing a plus - Excellent written and verbal communication skills - You are a self-starter, you love learning and are always actively looking for opportunities to contribute - Open to travel opportunities to customer sites Preferred Qualifications: - Healthcare or startup experience a plus Required Skills: Data analysis, Software configuration Important Skills: User Acceptance Testing Nice-to-Have Skills: Proactive learning, Healthcare experience Benefits: Mental health days off you can take any given moment simply because you need them.