Associate, O2C (Korean Speaker) at Elanco · Petaling…

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role:

Provide end-to-end order management support to Elanco’s Affiliate in accordance with established processes and work procedures, in compliance with Elanco policies and procedures and local/legal requirements. This role completes tasks under moderate supervision, suggests improvements to existing processes and solves typical problems within the team.

Your Responsibilities:

• End-to-End Order & Logistics Management: Oversee the full order lifecycle, including international shipping documentation, warehouse coordination, and the processing of returns or credits to ensure timely global deliveries.
• Financial & Tax Compliance: Manage invoicing and billing in strict accordance with Korea’s tax regulations, while ensuring all activities meet SOX controls and internal audit standards.
• Korea Affiliate Support: Act as a dedicated partner to the Korea Affiliate by managing stakeholder inquiries and analyzing data trends to align services with local market preferences.
• Process Improvement & Problem Solving: Identify recurring operational bottlenecks and collaborate across functions to lead system enhancements and process improvement projects.
• Data Integrity & Operational Excellence: Maintain high accuracy in master data requests and work instructions, while flexibly supporting additional business-critical tasks as assigned by management

What You Need to Succeed (minimum qualifications):

• Education: Bachelor’s Degree or Diploma in Finance, Accounting, Business Administration, or an equivalent level of experience.
• Experience: A minimum of 2–4 years of experience in Order Management or accounting functions within a Multinational Corporation (MNC) or Shared Service environment.
• Mandatory fluency in written and spoken Korean to effectively support the local market and proficiency in SAP ERP modules and MS Office tools (specifically Excel).

What will give you a competitive edge (preferred qualifications):

• Language & Cultural Fluency: Proficiency in speaking and reading Korean, paired with a deep understanding of Korean business culture, customer expectations, and local regulatory requirements.
• Advanced Order Management Expertise: Proven mastery of complex local order processes and cross-functional interdependencies, including full ownership of SOX and operational controls.
• Analytical Problem-Solving: Strong attention to detail and analytical skills to resolve unit-level issues and make informed decisions within established procedures and policies.
• Stakeholder & Customer Management: Excellent interpersonal skills with the ability to manage customer expectations effectively and communicate across diverse departments and functions.
• Self-Driven Adaptability: Ability to prioritize tasks under moderate supervision while maintaining a positive, adaptable attitude in a fast-paced, changing environment.

Additional Information:

• Travel: not required
• Location: Mutiara Damansara, Petaling Jaya

Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.