Second Assistant - Store at El Rio Grande Latin Market in Mesquite, TX

Job Details

Description

Job Responsibilities:

• Holds supervisors and Team Members accountable for delivering outstanding customer service.

• Defines and develops clear expectations to achieve the highest standards of retail execution. performance and minimizes turnover.

• Ensures an effective and efficient response to customer questions, requests, and/or concerns.

• Maintains Team Member safety and security standards.

• Establishes and maintains collaborative and productive relationships with departmental and store leadership.

• Communicates objectives and relevant information clearly to Team Members.

• Establishes and maintains positive and productive vendor relationships.

• Ensures compliance with relevant regulatory rules and standards.

• Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.

• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.

  Skills and Qualifications:

• Must be 18 years old

• 2 years retail experience including 1 year of team leadership experience

• Proficiency with Microsoft Suite

• Product knowledge

• Excellent interpersonal, motivational, team building, and customer relationship skills