Tealeaf Technical Analytics Analyst at EGB Systems &… · Peoria

Job Description

Tealeaf Technical Analytics Analyst will be responsible for the following:

Providing complete Tealeaf support to drive improvements to the online

experience

Monitoring and analyzing session data to understand customer behavior

and identify site issues that are adversely impacting conversion

Performing ad-hoc analysis necessary to gain insight into behavioral

differences of various customer segments

Executing any requests for ad-hoc reporting.

Helping to execute the analytic strategy development currently in progress.

Providing useful insight that combines business knowledge and

analytics in an easily understood language for non-technical

consumers.

Qualifications

Technologies Required: Tealeaf, Tableau, Splunk, Google Analytic, MS

Office (Excel), SQL

Education/Experience:

A minimum of 5 years’ of job related experience

Advanced experience defining, creating, validating & maintaining

Tealeaf events, hit attributes and dimension

Advanced experience defining, creating, validating & maintaining

advanced Tealeaf custom reports and dashboards

2+ years of hands-on experience with HTML, JavaScript, Regex, SQL is required

Hands-on experience with Tealeaf components, including cxMobile,

cxOverstat, cxConnect for Voice of Customer, cxConnect for Data

Analysis or cxReveal is required

Experience with Google Analytics, Tableau and Splunk is a plus

E-commerce domain experience is a plus

Excellent written and verbal communication skills are required

Ability to interact with all levels of end users and technical resources

Innovative thinker and ability to work independently

Soft Skills Required:

Excellent written and verbal communication skills are required

Ability to interact with all levels of end users and technical resources

Innovative thinker and ability to work independently

Additional Information

All your information will be kept confidential according to EEO guidelines.