Administrative Assistant at Egan Landscape Group in Plymouth, MA

POSITION SUMMARY

Egan Landscape Group offers competitive compensation, strong benefits, bonus incentives, ongoing training, and opportunities for growth within a values-driven organization.

The Administrative Assistant supports daily office operations at our Plymouth, MA location. This role is responsible for answering phones, scheduling sales appointments, assisting with customer communications, and performing general administrative and clerical duties. The ideal candidate is organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Strong communication and customer service skills are essential.

This position reports to the Office Manager and works closely with the sales and operations teams to ensure smooth day-to-day office function.

ABOUT THE COMPANY

Egan Landscape Group is a premier landscaping company specializing in design, maintenance, and horticulture. We are committed to delivering high-quality results, exceptional client service, and positive community impact. Guided by our RELIANT core values, we prioritize reliability, professionalism, and sustainability in everything we do.

OBJECTIVES

• Answer incoming phone calls and emails promptly and professionally
• Serve as the first point of contact for customers, vendors, and visitors
• Schedule and coordinate sales appointments, meetings, and calendars
• Prepare, format, and proofread documents, proposals, and correspondence
• Maintain organized digital and physical filing systems
• Enter and update data in internal systems and generate reports as needed
• Assist with customer inquiries and support positive client relationships
• Coordinate office supplies and maintain an organized workspace
• Support planning and logistics for meetings, trainings, and company events
• Assist with basic bookkeeping tasks such as tracking invoices and expenses
• Handle confidential information with professionalism and discretion
• Collaborate with internal teams to support daily operations
• Utilize business systems including Aspire and HubSpot (experience not required but a plus)

COMPETENCIES

• Strong organizational and multitasking skills
• Excellent written and verbal communication
• High attention to detail and accuracy
• Strong time management and ability to prioritize effectively
• Customer service mindset and professional demeanor
• Ability to work independently and as part of a team
• Adaptability in a fast-paced environment
• Strong problem-solving skills
• Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
• Familiarity with Aspire and/or HubSpot is a plus
• Ability to maintain confidentiality and professionalism

BENEFITS

• Bonus incentives
• 401(k) retirement plan with up to 4% company match
• Health insurance (50% employer contribution)
• 100% employer-paid dental, vision, and accident insurance
• Life insurance
• Paid sick time
• Paid jury duty
• On-the-job training
• Professional development assistance
• Opportunities for advancement

EDUCATION AND EXPERIENCE

• Prior administrative or office support experience preferred
• Strong customer service and communication skills
• Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
• Experience with Aspire and/or HubSpot is a plus
• High school diploma or equivalent required; additional training a plus

PHYSICAL REQUIREMENTS

This is primarily an office-based role requiring extended periods of sitting and computer use. Occasional standing, walking, bending, or lifting (up to 25 lbs) may be required for office tasks such as filing or supply handling. Strong vision, hearing, and communication skills are necessary for phone, in-person, and virtual interactions.

COMMITMENT TO DIVERSITY

Egan Landscape Group is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applicants of all backgrounds regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability. We believe diversity strengthens our team and improves the service we provide to our clients and community.