Telesales Manager at Edenred in Spain - Madrid - Madrid

Telesales Manager

Location: Spain - Madrid - Madrid

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Telesales (Inbound/Outbound) work is typically performed in a call center environment and focuses on: •Nominal inbound customer service (logging requests, activating accounts, setting up service appointment times, etc., transfers issues for resolution to customer service reps) •Primary focus is selling Inbound work includes: •Responding to customer initiated calls to activate a service, request a product/service change, schedule an installation or repair, or resolve a product/service or billing issue •Selling targeted products/services as part of the customer initiated interaction Outbound work includes: Initiating calls to potential customers from a list of provided leads. Leads on the list are: •Existing customers targeted for cross/up sell •Prior customers •Potential new customers

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