eClerx→
Associate Process Manager at eClerx in Chandigarh
Mid LevelOn-siteChandigarh
Skills
Escalation ManagementEmailCoachingSocial MediaITSMMediaSLAProcess Management
Job Description
. Bachelors degree in any discipline. .
Prior OTT / streaming platform support experience is an added advantage. Chat,Email,and Social Media support operations expertise. Quick to adapt to evolving business needs and effectively implement the frequent process changes.
Experience should include queue management,SLA management,escalation management. .
Prior OTT / streaming platform support experience is an added advantage. Chat,Email,and Social Media support operations expertise. Quick to adapt to evolving business needs and effectively implement the frequent process changes.
Experience should include queue management,SLA management,escalation management. .