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Warehouse Associate - Wholesale Team Lead at Eberlestock in Boise, ID
Skills
Job Description
Job Title: Warehouse Associate – Wholesale Team Lead
Location: Eberlestock Distribution Center
Schedule: Monday – Friday, 6:30AM to 3:30 PM (flex based on business needs)
Pay: DOE
Reports To: Warehouse Manager
Job Summary:
The Warehouse Associate – Wholesale Team Lead plays a critical hands-on leadership role in the execution of all wholesale and sales-driven orders within the warehouse. This position is responsible not only for overseeing core warehouse functions such as picking, packing, and shipping, but also for ensuring the accurate, timely, and efficient fulfillment of outbound wholesale orders.
This role serves as a key point of coordination between the warehouse and the sales team, supporting clear communication, order prioritization, and alignment on fulfillment expectations. The Wholesale Team Lead is also responsible for assisting with outbound logistics coordination, including freight scheduling and shipment execution, to ensure orders are delivered accurately and on time.
Leading by example, the Warehouse Team Lead sets the standard for performance, accountability, and attention to detail on the floor. This role partners closely with the Warehouse Manager and Assistant Warehouse Manager to drive operational consistency, resolve issues in real time, and maintain a high-performing warehouse environment that supports both internal teams and external customers.
About Eberlestock:
Eberlestock is a premium outdoor and tactical brand built on purpose, performance, and trust. Founded by an Olympic biathlete and driven by real-world experience, our products are designed to perform when it matters most — in the backcountry, in the field, and everywhere reliability is non-negotiable.
We’re building more than gear. We’re building a legacy brand that values craftsmanship, accountability, and people who take pride in doing things the right way. Our team is made up of individuals who care deeply about the work, challenge each other to be better, and understand that great products come from great people.
Our Core Values:
Authenticity, where integrity drives every decision.
Quality, because every detail, every feature, and every idea is a reflection of our standard of excellence.
Guarantee, not just in our gear, but in how we show up for our customers, our community, and each other.
Key Responsibilities:
Lead daily warehouse operations by setting the pace, standard, and expectations for the team
Own the execution of all wholesale and sales team driven order with the warehouse ensuring prioritization, accuracy, and shipping in accordance with SLA
Serve as liaison between warehouse and Sales Team ensuring the flow of clear communication regarding wholesale order status, inventory constraints, fulfillment issues, processing times, and order delays or changes
Manage logistics and outbound freight coordination with carrier partners including the scheduling of pickups, freight compliance and documentation, correction of shipping issues, and cost optimization
Partner with the Warehouse Manager to continuously improve wholesale operations by identifying inefficiencies, implementing process improvements, developing SOPs, and driving execution with speed, accuracy, and scalability
Pick, pack, and ship customer orders with speed and accuracy
Prepare shipments according to company standards and carrier requirements
Support and coordinate daily workflow to ensure operational goals are met
Monitor work quality and provide real-time guidance and feedback to team members
Assist with training and onboarding of new warehouse team members
Identify and resolve operations issues quickly to minimize disruption
Maintain clean, organized, and safe warehouse work areas
Assist with building and/or breaking down boxes, as needed
Assist with carrier pickups and drop-offs, as needed
Assist with inventory counts, cycle counts, and inventory organization
Receive, inspect, and process customer returns, as needed.
Operate warehouse equipment (e.g., pallet jacks, carts; forklifts if certified)
Ensure adherence to all safety procedures and company policies
Work collaboratively with team members to meet daily shipping and operational goals
Partner with leadership to drive accountability, efficiency, and team performance
Required Qualifications:
High school diploma or equivalent preferred
1-3 years of warehouse, logistics, or fulfillment experience preferred
Prior experience in a lead or informal leadership role strongly preferred
Ability to prioritize tasks and operate with urgency in a fast-paced environment
Ability to clearly communicate both verbally and in written form
Strong attention to detail and organization
Dependable, accountable, and team-oriented
Willingness to take ownership and lead from the front
Familiarity with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Familiarity with NetSuite ERP, preferred
Physical Requirements:
Ability to stand, walk, and move for extended periods
Ability to lift and carry up to 50 lbs. repeatedly
Ability to bend, stoop, reach, and work on your feet throughout the shift
Benefit Offerings:
Generous tiered PTO allowance with an initial accrual level of 12 days annually
10 Paid Company Holidays
Two Medical Plan Options with 70% of employee-only premium paid by company
Optional Dental Coverage
Optional Vision Coverage
Company Sponsored 401K Plan with 4% employer match
55% Eberlestock Employee Discount (40% for purchases for friends and family)
“Pick a Pack” Gift following 90-day probationary period
Eberlestock is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.