Program Coordinator at Eating Recovery Center in Chicago, IL

Summary: ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions, delivering compassionate, evidence-based care through locations nationwide and virtual programming. The Program Coordinator provides direct patient care and supervision, maintains a safe and therapeutic environment, supports treatment programming and meals, and completes required clinical and operational documentation.

Responsibilities:
- Milieu Management
- Maintain daily program structure by following the established schedule
- Complete observation rounds and safety checks as ordered by physician
- Support patients with de-escalation and implementation of coping skills per treatment plan
- Conduct room and luggage searches
- Supervise fresh air breaks and mindful movement exposures
- Provide ongoing bathroom monitoring
- Obtain and document patient vital signs, weights, and urine specific gravity (as applicable by location/program)
- Group Facilitation
- Participate in facilitation of therapeutic groups
- Complete required EHR documentation related to group facilitation
- Support group-based social activities and meal outings
- Meal Support
- Participate in all meals and snacks with patients
- Provide meal support using coaching and skills aligned with the treatment team
- Complete timely and accurate meal-related documentation
- Support dietitians in preparation for Nutrition and Cooking Groups
- Ensure adherence to individualized meal plans and allergy-safety protocols
- Support restaurant outings as needed
- Administrative & Operational Support
- Complete required documentation in compliance with organizational and regulatory standards, including patient observations, meals, and shift-related events
- Provide patient transportation for medical appointments (as applicable by location/program)
- Support additional transportation needs including outings, grocery procurement, or other facility needs
- Assist with food procurement as needed (may occur weekly)
- Distribute mail and packages daily
- Be willing and able to work at all ERC Pathlight local sites as assigned
- Be compliant with certification and regulatory requirements for each practice location
- Maintain a flexible schedule to meet organizational staffing needs
- Be available to work weekends and holidays as required
- Be available to work on-call shifts based on business needs and in accordance with applicable federal, state, and local labor laws

Required Qualifications:
- • All Program Coordinators must:
- • Be willing and able to work at all ERC Pathlight local sites as assigned
- • Be compliant with certification and regulatory requirements for each practice location
- • Maintain a flexible schedule to meet organizational staffing needs
- • Be available to work weekends and holidays as required
- • Be available to work on-call shifts based on business needs and in accordance with applicable federal, state, and local labor laws
- • High School Diploma or GED (Required)
- • Entry-level role: no prior direct patient care experience required unless required by state regulation (Required)
- • Valid driver's license with safe driving record: required only at locations operating company vehicles or requiring driving on behalf of the company (Required)
- • Washington teammates must hold a state credential (may be pending at time of hire) (Required)
- • ServSafe certification may be required depending on state and local licensing regulations (Required)
- • High School Diploma or GED (Required)
- • Minimum of one (1) year of direct patient care experience (Required)
- • Valid driver's license with safe driving record: required only at locations operating company vehicles or requiring driving on behalf of the company (Required)
- • Washington teammates must hold a state credential (may be pending at time of hire) (Required)
- • ServSafe certification may be required depending on state and local licensing regulations (Required)
- • Bachelor's degree in behavioral health or related field (Required)
- • Minimum of six (6) months of experience in a behavioral health or related field (Required)
- • Valid driver's license with safe driving record: required only at locations operating company vehicles or requiring driving on behalf of the company (Required)
- • Washington teammates must hold a state credential (may be pending at time of hire) (Required)
- • ServSafe certification may be required depending on state and local licensing regulations (Required)

Preferred Qualifications:
- Mental Health/Psych Tech or CNA certification (Preferred)
- Mental Health/Psych Tech or CAN certification (Preferred)
- Mental Health/Psych Tech or CAN certification (Preferred)

Required Skills: Direct Patient Care, Behavioral Health, Valid Driver’s License, ServSafe Certification, Mental Health/Psych Tech Certification, CNA Certification

Benefits: Comprehensive medical, dental, and vision coverage, Generous Paid Time Off, Parental Leave benefits, Retirement benefits, Tuition reimbursement