Streaming Operations Specialist at Easygo Gaming · Melbourne

KICK is looking for a Streaming Operations Specialist to power our biggest moments and support our top creators. What's in it for you? This role sits at the intersection of broadcast operations, video engineering and live event delivery at global scale. Operating as KICK's video subject matter expert across acquisition, pipeline and live events, with the autonomy to design, build and shape the systems that keep the platform running with real influence over how it evolves. Your role with us: Lead end-to-end readiness for KICK's largest events, configure and troubleshoot SRT and RTMP transport protocols and build and maintain video services within AWS. Working closely with engineering teams to drive pipeline observability and own resolution of complex playback issues across CTV, mobile and web. This role calls for broadcast depth and engineering capability in equal measure. Who are we? Headquartered in the beautiful city of Melbourne, Australia,KICK is built by gamers, for gamers. Our platform may be new, but we're already making waves by partnering with some of the biggest names in streaming! We’re not just another live streaming platform though - we’re a community of gamers, creators, and fans who are passionate about building something incredible together, and we’re already seeing the results of our hard work: Our platform is quickly becoming one of the fastest growing forces in the industry. Fast forward to today, we have more than 100 million users and recently celebrated 1 billion watch hours, and we are just getting started. Our founders have spent the last two decades playing video games together and fueled by their extensive knowledge, experience, and deep love for tech, they have turned their passion into a number of thriving entertainment and gaming brands. This passion for gaming, has led to KICK being recognised as an industry disruptor and the ones to watch, making us the ultimate destination for gamers and creators alike. Kickstart your career and apply today! What you will do: Own end-to-end event readiness - planning, testing and validating live streaming workflows from acquisition to delivery. Serve as the SME for video acquisition, including IP-based transport protocols (SRT, RTMP) and alternative services such as satellite when required. Maintain documentation of streaming infrastructure, connectivity paths and dependencies. Track and report operational metrics (audience size, stream performance, platform health) to support post-event analysis and continuous improvement. Audit broadcast and internet connectivity infrastructure - routers, firewalls and related systems to ensure performance and resilience. Provide technical guidance to engineering teams building applications, tools and viewer services. Design and maintain internal tools and dashboards to monitor video pipeline performance across efficiency, cost and reliability. Debug and resolve complex playback issues across CTV, mobile and web, collaborating with engineering on critical delivery incidents. Apply expertise in FFmpeg and AWS to improve encoding, packaging and delivery workflows. What you will bring: Hands-on development experience building tools for video streaming, with deep expertise in FFmpeg and AWS Strong command of video acquisition and transport protocols - SRT, RTMP and AWS MediaConnect Proven ability to debug and resolve complex playback issues across CTV, mobile and web Experience leading live event operations end-to-end, from infrastructure management to incident response A natural communicator who can align engineering, operations and creator-facing teams under pressure Bonus points if you also have: Experience with professional playout systems (Grass Valley AAMP or similar) and SDI/NDI transport Hands-on work with cloud video workflows across AWS, GCP or Azure Familiarity with observability tooling - Prometheus, Grafana, Datadog Knowledge of video advertising standards (VAST, OpenRTB) and ad pod delivery across CTV and programmatic A background in creator economy platforms or large-scale media tech Some of the perks of working with us: Wellbeing & Personal Development Access to our Employee Assistance Program for you and your loved ones 9,000+ courses on our Learning & Development platform One paid volunteer day per year Weekly Wednesday massages by professional masseuses Office Perks & Environment In-house baristas serving free coffee, tea, fresh juices and smoothies Daily catered breakfast and regular company-wide events Snack walls and drink fridges on every floor Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator Team Connection & Rewards Team budgets for lunches and activities to celebrate achievements Social sports teams and participation in Corporate Games Easygo branded swag Birthday and work anniversary gift vouchers, plus a chance to win prizes Events & Experiences Company-wide talks with key partners such as Everton FC Office visits from big-name streamers Meet Ambassadors like Alex Pereira Ballots for exclusive tickets to events like UFC, and more sporting and music events We believe that the unique contributions of everyone at Easygo (and KICK) are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world. We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here. Come as you are. Be part of something bigger. Click play on your career today.