Data Coordinator at Easterseals Arkansas in Little Rock, AR

Description

Summary: The Data Coordinator manages donor, constituent, and board data to support fundraising and organizational operations. This role oversees key systems (Salesforce, Blackboard, and BoardEffect), ensuring data is accurate, up-to-date, and useful for reporting, decision-making, and donor engagement.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Data & Systems Management

• Maintain and update donor and constituent records in Salesforce 

• Ensure data accuracy through regular audits and cleanup 

• Generate reports and dashboards to support fundraising and leadership needs 

• Process donor acknowledgments and maintain gift records 

• Reconcile online, credit card and electronic funds transfer (EFT) donations and maintain documentation 

• Prepare invoices and track outstanding pledges 

Board & Governance Support

• Manage board materials and records in BoardEffect 

• Upload, organize, and maintain key documents and meeting records 

Operational Support

• Assist with monthly reporting and reconciliation with finance 

• Track pledges, renewals, and event-related payments 

• Maintain event registration and attendance records 

• Support documentation and compliance for fundraising activities

• Communicate with donors and stakeholders as needed

Reporting & Process Improvement

• Respond to data requests from leadership and stakeholders 

• Document processes and maintain system guidelines 

• Identify opportunities to improve data quality and efficiency

Compliance/HIPAA:

While performing the duties of this job, employee will comply with all federal, state, and local laws and regulations pertaining to Easterseals Arkansas.

This employee has no access to client files. Employee will not attempt to access protected health information.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Associate degree or equivalent experience in data, administration, or nonprofit operations 

• Experience working with databases or CRM systems (Salesforce preferred) 

 Core Competencies

• Passion for the Easterseals Arkansas mission and the individuals and families we serve.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Dependable and able to manage multiple priorities.
• Ability to manage confidential information with professionalism.
• Ability to meet deadlines while managing multiple tasks.
• Ability to work both independently and as part of a team.
• Knowledge and experience with CRM systems and Microsoft Office.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand, walk and sit. The employee must occasionally lift and/or move up to twenty-five pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The employee will be required to attend functions outside of normal working hours. The noise level in the work environment is usually moderate.

Easterseals Arkansas has designated this position as a “non-safety sensitive” position under the Arkansas Medical Marijuana Amendment.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Associate degree or equivalent experience in data, administration, or nonprofit operations 

• Experience working with databases or CRM systems (Salesforce preferred)